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crash
Closed, ResolvedPublic

Description

Crash after each game shutdown (click on Exit). Or accidentally while playing.
The same on 32 and 64 bit applications.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
Win10 creators with all update, version 1703, build 15063.332
Category
Game Crash
Additional Information

Event Timeline

Honza1616 updated the task description. (Show Details)Jun 11 2017, 5:20 PM
Honza1616 edited Additional Information. (Show Details)Jun 11 2017, 5:39 PM
Geez changed the task status from New to Need More Info.Jun 12 2017, 10:37 AM
Geez added a subscriber: Geez.

Hello Honza1616 and thank you for the report.
Please attach the contents of your C:\Users\*username*\AppData\Local\DayZ folder to this ticket (preferably in rar or zip archive). The upload button can be found on the bar at the top of the comment window.
Regards,
Geez

Geez changed the task status from Need More Info to Assigned.Jun 13 2017, 10:46 AM
Geez changed the task status from Assigned to Acknowledged.EditedJun 16 2017, 11:41 AM

Thank you Honza1616.
We have analysed the crash logs you have provided and all the crashes you have experienced are already scheduled for a fix.
Regards,
Geez

Honza1616 added a comment.EditedJun 17 2017, 6:49 PM

next data,


I will spam as long as you do not fix it :D
last 4 days I was lucky when I joined the game At least 5 seconds to server
Now it's totally unplayable
You know at least approximate dates of the next patch?

The same errors, data (only) from experimental serv.

slyšel jsem že můžu reporty podávat i česky, je to tak? :D

osi added a subscriber: osi.EditedJun 18 2017, 7:46 PM

Same here. I switched to Windows 10 64 Bit two days before, and now I have the same issue. Game crash while playing or game crash while exiting game. I did not have the issue with Win 8.1 64 bit.

Geez added a comment.Jun 19 2017, 3:20 PM

Hello Honza1616 and thank you for the crash logs.
We will analyse the new batch of crash logs you have provided and will let you know once we have more information on the issue.

slyšel jsem že můžu reporty podávat i česky, je to tak? :D

The reports and comments should be reported only in English language.

Also, can you try to remove the contents of your C:\Users\*username*\Documents\DayZ (not to be confused with the appdata folder) and let us know if that has improved the crash frequency for you? Also, make sure you are not launching the game with any startup parameters as we do not support them and they cause various issues within the game.
Regards,
Geez

Geez added a comment.Jun 23 2017, 1:21 PM

Hello Honza1616.
We have analysed the additional crash logs you have provided, one of the crashes is the same as shown in previous crashlogs, therefore it is scheduled for a fix. The other crash is an issue we are aware of and it is scheduled for a fix.
Regards,
Geez

Geez closed this task as Resolved.Jul 24 2019, 2:34 PM
Geez claimed this task.