Memory related crash
Acknowledged, NormalPublic

Tags
Subscribers
Assigned To
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Authored By
Basy40, Jun 11 2017

Description

DxDiag.txt

Game crashes when joining server and I get the following error message "the instruction at 0x0000000000C19BCF referenced memory at 0X00000000FFFF632B. The memory could not be read

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
Game Crash
Steps To Reproduce

join and crash

Basy40 created this task.Jun 11 2017, 5:42 AM
Geez changed the task status from "New" to "Need More Info".Jun 12 2017, 10:46 AM
Geez added a subscriber: Geez.

Hello Basy40 and thank you for the report.
Please attach the contents of your C:\Users\*username*\AppData\Local\DayZ folder to this ticket (preferably in rar or zip archive). The upload button can be found on the bar at the top of the comment window.
Regards,
Geez

Geez,

I don't have an AppData folder under my name.. Where else would it be?

Geez added a comment.Jun 12 2017, 12:02 PM

Hello Basy40.
The appdata folder is hidden by default, you will have to enable hidden files and folders in windows in case you do not have them enabled: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.
Regards,
Geez

Geez changed the task status from "Need More Info" to "Assigned".Jun 12 2017, 3:15 PM
Geez changed the task status from "Assigned" to "Need More Info".Jun 14 2017, 10:36 AM

Thank you Basy40.
Can you try to delete the contents of your C:\Users\*username*\Documents\DayZ folder (this one is different from the appdata folder) and let us know if this has any effect on the crash frequency?
Regards,
Geez

So the frequency of the crash has improved but it's still happening when leaving a server or when closing the game

Delta_44 added a subscriber: Delta_44.EditedJun 18 2017, 10:59 PM

confirmed even to me when I close the game a crash occur... here one screenshot... very hard to shot:


oh sorry I'm italian... "the memory couldn't be written"
p.s.: I LOVE MY DESKTOP!!! Oh I have arma 1 also...

Geez changed the task status from "Need More Info" to "Acknowledged".Jun 19 2017, 2:06 PM

Hello Basy40.
Thank you for letting us know. The crashes are scheduled for a fix, in case the crash frequency rises again in the future, try removing the dayz folder contents again.
Regards,
Geez

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