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0.62 Experimental: Triple monitor refresh rate being lowered
Closed, ResolvedPublic

Description

I have been enjoying the recent changes to DayZ through the experimental branch, but getting triple monitors to work on DayZ has become an issue with this experimental release. I have an issue with icons not showing on stable, that I filed a report about, but that is about the extent. Stable is currently very playable with my hardware. I'm sure this level of optimization is reserved for the end of the development cycle, but any work on this beforehand would be greatly appreciated.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
Game Startup
Steps To Reproduce

Opening DayZ on a PC set up with Nvidia Surround and G-Sync enabled, through the original or x64 format, seems to cause the issue. It lowers the refresh rate from 144hz to 24hz every time.

Additional Information

CPU: i7 [email protected] (water-cooled to stable temperatures)
GPU: Nvidia Titan X Pascal (1st edition, water-cooled and overclocked)
SSD: M.2 Samsung 960 Pro
Displays: Acer XB270HU x3 (7680x1440@144hz)

Event Timeline

Pat_James created this task.Jun 1 2017, 8:32 PM
Geez changed the task status from New to Need More Info.Jun 13 2017, 2:41 PM
Geez added a subscriber: Geez.

Hello Pat_James and thank you for the report.
Which tool are you using to measure the refresh rate? Or does the lowered refresh rate appear in the nvidia control panel/windows screen settings for you?
Regards,
Geez

Both the FPS tracker in Steam overlay and the monitor control menu show 24fps/hertz. Using Alt+Tab to show desktop turns the monitors off briefly and reverts back to 144Hz, but entering DayZ again reduces the monitors back to 24Hz. Also, some times Alt+Tab doesn't work, and I have to use Ctrl+Alt+Delete to open task manager, as Ctrl+Shift+Esc doesn't seem to work either. I have tried this in 32-bit and x64 launcher options through steam.

I did a reformat, and now everything is running smooth at 7680x1440@144hz. It may have been geforce experience, or an nvidia setting. Thanks for the help.

Geez added a comment.Jun 16 2017, 10:35 AM

Hello Pat_James.
Thank you for letting us know, in that case I am going to close the ticket, but feel free to submit another one in case you experience any issues in the future.
Regards,
Geez

Geez closed this task as Resolved.Jun 16 2017, 10:35 AM
Geez claimed this task.

A slight addendum to this issue. I was still getting the 24hz problem on a clean reformat and install from my M.2 drive. But going into DayZ video settings, switching to windowed mode, closing the game, reopening in x64 again, then changing resolution to native 7680x1440 works without a hitch.