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Can't launch game
Closed, ResolvedPublic

Description

After opening launcher, i try to start a game, and after i see a Error 0x06d007e, and arma try to create a bug report with error code 0xC000041D -STATUS_FATAL_USER_CALLBACK_EXCEPTION. All alredy installed graphics drivers on my laptop are a latest(yes on site intel i see a newest drivers, but my system does not support them cuz i can install only modified by my manufacturer driver) , what it can be? help please, cuz wanna play sooooooo much.

p.s. after update "Hotfix 1.68", what was released today, situation stay the same

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 8 x64
Operating System Version
8.1 Home x64
Category
Error Message
Additional Information

Processor Intel Core - i5 - 3230m, Nvidia Geforce GT 740M. I dont know why, but my browser dont wanna drag files to upload, but i already uploaded my bug report here https://feedback.bistudio.com/F55660

Event Timeline

Hikky created this task.Mar 29 2017, 2:28 PM
Hikky updated the task description. (Show Details)Mar 29 2017, 2:33 PM
Hikky edited Additional Information. (Show Details)
Hikky updated the task description. (Show Details)Mar 29 2017, 2:37 PM

Hello,
could you please upload the report from crash after the hotfix? Thank you.

Hikky added a comment.Mar 29 2017, 4:02 PM

Hello,
could you please upload the report from crash after the hotfix? Thank you.

i trying, but opera or chrome not uploading it, and they DOWNloading this file(check ur html code on page), so i uploaded report on google drive, here: https://drive.google.com/file/d/0B9IBXIsfVjpVOGFTMEdXSno5QjA/view?usp=sharing

Thank you very much, Google Drive is fine. Could you please run diagnostic tool as described in the this document:

and upload the result?

Hikky added a comment.Mar 29 2017, 4:42 PM

Thank you very much, Google Drive is fine. Could you please run diagnostic tool as described in the this document:

and upload the result?

Sorry for late reply, ok i try it right now

Hikky added a comment.Mar 29 2017, 4:53 PM

Thank you very much, Google Drive is fine. Could you please run diagnostic tool as described in the this document:

and upload the result?

https://drive.google.com/file/d/0B9IBXIsfVjpVN3FVcnl5T1ROVjg/view?usp=sharing hope i did it right

Hi,
it looks like you didn't select anything in the API filter panel on the left, so the log is empty, unfortunately.

Hikky added a comment.Mar 29 2017, 5:14 PM
This comment was removed by Hikky.
Hikky added a comment.Mar 30 2017, 6:23 AM

Hi,
it looks like you didn't select anything in the API filter panel on the left, so the log is empty, unfortunately.

https://drive.google.com/file/d/0BxxTDhtKgtAcWjdvWF8ybXpTbkE/view?usp=sharing

sry, missed it)

razazel changed the task status from New to Reviewed.Mar 30 2017, 9:38 AM
Hikky added a comment.Mar 30 2017, 4:12 PM

So guys, can u say me some steps to follow for solve this problem?

BISWizard added a comment.EditedMar 30 2017, 6:53 PM

Hello,
sorry for the late response, we had to mediate over the logs. It seems that the workaround we indented for the issue is not powerful enough to beat the bug in the driver entirely. We've prepped a new and more powerful workaround that will be release to the development branch tomorrow.

Hikky added a comment.Mar 30 2017, 6:57 PM

Hello,
sorry for the late response, we had to mediate over the logs. It seems that the workaround we indented for the issue is not powerful enough to beat the bug in the driver entirely. We've prepped a new and more powerful workaround that will be release to the development branch tomorrow.

okay, thnx u

Would it be possible for you to switch to the development branch and try it?

Hikky added a comment.EditedMar 30 2017, 7:28 PM

Would it be possible for you to switch to the development branch and try it?

i dont know how it works, tell me more detail about it, what i should do, if u can sure

upd. i setted up update to dev build, and now i try to run Arma 3 on beta

p.s. i am new on a3, so i dont know a lot things here, but if u tell me what's next, it will be cool

p.s. game not launch on beta version too.(

Polako added a subscriber: Polako.Mar 30 2017, 8:14 PM

I have the same problem

@Hikky: the update will be released tomorrow.

Hello,
sorry for the late response, we had to mediate over the logs. It seems that the workaround we indented for the issue is not powerful enough to beat the bug in the driver entirely. We've prepped a new and more powerful workaround that will be release to the development branch tomorrow.

Hikky added a comment.Mar 31 2017, 7:04 AM

@Hikky: the update will be released tomorrow.

Hello,
sorry for the late response, we had to mediate over the logs. It seems that the workaround we indented for the issue is not powerful enough to beat the bug in the driver entirely. We've prepped a new and more powerful workaround that will be release to the development branch tomorrow.

This update will be available for dev build users or for all?

Hikky added a comment.Mar 31 2017, 7:05 AM

I have the same problem

wait for update

Today's dev branch update should be on its way.

Hikky added a comment.Mar 31 2017, 3:19 PM

Today's dev branch update should be on its way.

it will setted up automatically?(in steam)

It depends on your Steam settings, but by default it should. Check Downloads in Steam client.

You can check the game version in Arma 3 Launcher in Options menu: the version released today is 1.69.141143 (or higher).

Hikky added a comment.Mar 31 2017, 3:44 PM

It depends on your Steam settings, but by default it should. Check Downloads in Steam client.

You can check the game version in Arma 3 Launcher in Options menu: the version released today is 1.69.141143 (or higher).

thank u

Hikky added a comment.Mar 31 2017, 3:50 PM

@Hikky: the update will be released tomorrow.

Hello,
sorry for the late response, we had to mediate over the logs. It seems that the workaround we indented for the issue is not powerful enough to beat the bug in the driver entirely. We've prepped a new and more powerful workaround that will be release to the development branch tomorrow.

DEAR DEVELOPERRR THANK UUUU AND BIG THANKS FOR ALL UR DEV TEAMM! ITTT WORKS GUYS IT WORKS!!FINALLYY!!!

It depends on your Steam settings, but by default it should. Check Downloads in Steam client.

You can check the game version in Arma 3 Launcher in Options menu: the version released today is 1.69.141143 (or high

I have no updates

Hikky added a comment.EditedMar 31 2017, 5:31 PM

It depends on your Steam settings, but by default it should. Check Downloads in Steam client.

You can check the game version in Arma 3 Launcher in Options menu: the version released today is 1.69.141143 (or high

I have no updates

bro, in ur library right click on arma properties, and select updates menu and here set to apply beta versions and select developer build. Write me in steam, i will help u http://steamcommunity.com/id/Hikky671/

BISWizard closed this task as Resolved.Apr 10 2017, 3:56 PM
BISWizard claimed this task.

We've released the workaround to the main branch (as part of 1.68) hotfix https://dev.arma3.com/post/spotrep-00066

Hikky added a comment.Apr 11 2017, 1:38 PM

We've released the workaround to the main branch (as part of 1.68) hotfix https://dev.arma3.com/post/spotrep-00066

thank u for solvinig my problem!