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Definitly crashes at startup
Closed, ResolvedPublic

Description

The game wont launch anymore, everytime i'm trying to launch, i got the "0xC0000005 - ACCESS_VIOLATION" error.
Tried everything that the wiki asked and none worked.
I'm kinda desperate right now.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
Last
Category
Game Crash
Steps To Reproduce

Just launch the game via Steam

Additional Information

0xC0000005 - ACCESS_VIOLATION

Event Timeline

indr1rv created this task.Feb 1 2017, 7:59 AM
Alwin claimed this task.Feb 1 2017, 3:46 PM
Alwin changed the task status from New to Reviewed.
Alwin changed the task status from Reviewed to Need More Info.Feb 1 2017, 3:49 PM

Hi,

First, I´ll ask you about your crash dumps. We have just RPT files. For better resolving the issue the .mdmp and .bidmp files are very important.

try the below possible solutions one-by-one:

Try restarting your computer and then verifying the integrity of the game cache for Arma 3.

  1. Restart your computer and launch Steam
  2. From the Library section, right-click on the game and select Properties from the menu.
  3. Select the Local files tab and click the Verify integrity of game cache... button.
  4. Steam will verify the game's files - this process may take several minutes.

Try all of the possible solutions listed on the Arma 3 Unusual process exit article on the Bohemia Interactive Community Wiki.

Try switching to and playing on the profiling game branch. After downloading new data verify the integrity of the game cache.

• profiling branch (special performance + profiling build - requires access code: CautionSpecialProfilingAndTestingBranchArma3), alternative download of needed binary possible from Dwarden's dropbox

Next, you could try to use this solution, called delete your game profile.

  1. Go to C:\Users\*username*\Documents\Arma 3
  2. Copy all files
  3. Delete yourprofilename.vars
  4. Return back your profile settings
  5. Launch the game

Try to delete your profile folder (create a backup) a try to start the game.

The file yourprofilename.vars.Arma3Profile must be deleted.
Path: C:\Users\*username*\Documents\Arma 3

So, there is some next solutions.

try to decrease your graphic quality (if you're using ultra set high or medium). It´s possible that your have no more space on your GPU.
reinstall your GPU drivers

Hi there Alwin,

First of all, thank you for helping !

So i've done everything you asked and the game still crashing at startup (black screen only and back to desktop)

About this point: "For better resolving the issue the .mdmp and .bidmp files are very important."

How can i get thoses files ???

Alwin added a comment.Feb 2 2017, 8:54 AM

@indr1rv

Launcher>Options>Prepare Troubleshooting report

@Alwin

Done !

http://dl.free.fr/g3RTG6l4F

Hey there Alwin,

Nothing new ?

Cheers.

Pierre

dedmen closed this task as Resolved.May 20 2020, 3:27 PM