Page MenuHomeFeedback Tracker

Constant Crashing 0xC0000005
Need More Info, NormalPublic

Description

Recently bought this game using Steam. When I attempt to play it allows me to play but then crashes every 10 -30 minutes with the exact same code. I thought maybe it was a virus that was preventing me form fixing problem, I downloaded to a different laptop and just experienced the exact same crash.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
Game Crash
Steps To Reproduce

Start game.
Play online or offline.
wait.

Additional Information

Branch is Main
Luncher is Version 1.5.139565

Event Timeline

adamcr21 created this task.Jan 8 2017, 3:22 AM
Jawsh added a subscriber: Jawsh.Jan 8 2017, 3:38 AM

@adamcr21, try the below possible solutions one-by-one:

Try restarting your computer and then verifying the integrity of the game cache for Arma 3.

  1. Restart your computer and launch Steam
  2. From the Library section, right-click on the game and select Properties from the menu.
  3. Select the Local files tab and click the Verify integrity of game cache... button.
  4. Steam will verify the game's files - this process may take several minutes.

Try all of the possible solutions listed for 0xC0000005 - ACCESS_VIOLATION on the Arma 3 Unusual process exit article on the Bohemia Interactive Community Wiki.

Try switching to and playing on the profiling game branch. After downloading new data verify the integrity of the game cache.

• profiling branch (special performance + profiling build - requires access code: CautionSpecialProfilingAndTestingBranchArma3), alternative download of needed binary possible from Dwarden's dropbox

If the issue persists after trying all of the above possible solutions then use the Arma 3 Launcher to prepare a new troubleshooting report and then upload the report to the feedback tracker for the developers to review.

Alwin claimed this task.Jan 9 2017, 12:04 PM
Alwin changed the task status from New to Reviewed.

Hello,

your problem might be caused by a few video memory issues:

  • wrong updated GPU drivers
  • low space in your video memory
  • custom graphic settings (high graphic game quality vs. your GPU)
  • discrepancies in the newest release GPU drivers

So, there is some solutions.

  • try to decrease your graphic quality (if you're using ultra set high or medium). It´s possible that your have no more space on your GPU.
  • reinstall your GPU drivers

You can try the last possible solution called All in One Runtimes tool.

  1. Download All in One Runtimes
  2. Tool will repair your Visual C++, Java SE, Adobe Flash Player, Adobe Shockwave Player, Silverlight, DirectX
  3. Restart computer
  4. Uninstall the tool
  5. Launch the game

Hope it will help you. Let me know.

Alwin changed the task status from Reviewed to Need More Info.Jan 9 2017, 12:08 PM

Next thing,

your crash report doesn´t contain two important files with .mdmp and .bidmp suffix. Just .rpt.

you can find them here:

C:\Users\*username*\AppData\Local\Arma 3