Page MenuHomeFeedback Tracker

game freeze, server kick.
Reviewed, NormalPublic

Description

hello:-
i cannt enter some servers.
game crash (freeze). mostly while trying to be in the sevrer, where it mentions my name in the lower left bottom that im connected, and freeze.
getting kicked sometimes regularly and at times irregularly. by that i mean some days i cannt even play, some other days only i get kicked from servers, and when i reconnect, i can play. and later same story repeats it self.
the report log is down below.
sincerely.
dr_mikoom

Details

Severity
Crash
Resolution
Open
Reproducibility
Sometimes
Operating System
Windows 10 x64
Operating System Version
2016
Category
Game Crash
Steps To Reproduce

i open the game.
select a server.
getting kicked or game crash.

Additional Information

some times there is FPS huge drop and specially during gun fights, which is pretty annoying.
i also know when my internet is weak at times, then i know why im out of the server. but mostly not ping problem.

Related Objects

Event Timeline

dr_mikoom updated the task description. (Show Details)Dec 27 2016, 8:02 PM
Jawsh added a subscriber: Jawsh.Dec 28 2016, 2:20 AM

@dr_mikoom, try the below possible solutions one-by-one:

Try restarting your computer and then verifying the integrity of the game cache for Arma 3.

  1. Restart your computer and launch Steam
  2. From the Library section, right-click on the game and select Properties from the menu.
  3. Select the Local files tab and click the Verify integrity of game cache... button.
  4. Steam will verify the game's files - this process may take several minutes.

arma3_2016-12-27_21-29-53.rpt and arma3_2016-12-27_21-35-06.rpt:

== "C:\steam\steamapps\common\Arma 3\arma3.exe" -name=Dr_mikoom -high -noPause -noSplash -nologs -world=empty "-mod=C:\steam\steamapps\common\Arma 3\!Workshop\@CBA_A3;C:\steam\steamapps\common\Arma 3\!Workshop\@CUP Weapons;C:\steam\steamapps\common\Arma 3\!Workshop\@PLAYERUNKNOWN's Battle Royale"

-high is not listed as a launch parameter and thus should be removed.

Please remove -nologs until the issue is resolved. This will allow errors to be logged to the arma3.rpt file again.

Try playing without any mods.

arma3_2016-12-25_16-27-07.rpt and arma3_2016-12-27_21-35-06.rpt:

Exception code: C0000005 ACCESS_VIOLATION at 0XXXXXXX

Try all of these possible solutions listed for 0xC0000005 - ACCESS_VIOLATION on the Arma 3 Unusual process exit article on the Bohemia Interactive Community Wiki.

Try switching to and playing on the profiling game branch. After downloading new data verify the integrity of the game cache.

• profiling branch (special performance + profiling build - requires access code: CautionSpecialProfilingAndTestingBranchArma3), alternative download of needed binary possible from Dwarden's dropbox

If the issue persists after trying all of the above possible solutions then use the Arma 3 Launcher to prepare a new troubleshooting report and then upload the report to the feedback tracker for the developers to review.

For issues regarding Arma 3 you can file a troubleshooting report, also via an action available in the option menu in the upper right corner (gear icon)

Be sure to upload the whole report file. If the report file will not upload directly to the feedback tracker then try uploading to a free file sharing service such as Dropbox, Microsoft OneDrive, Google Drive, Mega.nz, and so forth.

dr_mikoom added a comment.EditedDec 29 2016, 8:30 PM

@Jawsh
hello sir:-

-https://www.dropbox.com/s/sbe7wvx2iwzlqlh/ArmaReport_Log_20161229T192539_LENOVO.zip?dl=0
-now im getting kicked with message like picture >>>> not found. OR battle eye not responding.

im good now, thnx alot.

Alwin claimed this task.Jan 3 2017, 10:45 AM
Alwin changed the task status from New to Reviewed.

@dr_mikoom

Can I close this ticket based on your last post?

Thank you