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Using Editor crashes the game
Closed, ResolvedPublic

Description

The game crashes when I click on the file icon at the top of the screen to open mpmissions.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
1607
Category
Eden Editor
Steps To Reproduce
  1. Click Editor.
  1. Click on Tanoa (or any other terrain) I only have vanilla terrains. Not running any mods at all.
  1. Click the file icon to "Open".
  1. Click on mpmissions.
  1. Game freezes then crashes. Report attached.
Additional Information

As said above, not using any mods.

Event Timeline

dale0404 created this task.Dec 9 2016, 1:09 PM
Jawsh added a subscriber: Jawsh.Dec 9 2016, 2:12 PM

@dale0404, try verifying the integrity of the game cache.

As said above, not using any mods.

There is one mod loaded according to the three arma3.rpt files in the report file that you provided.

== "C:\SteamLibrary\steamapps\common\Arma 3\arma3.exe" -nosplash -showScriptErrors -mod=@TOUR_AC_RR

Double-check that all mods are unloaded from the Arma 3 Launcher, Arma 3 launch options in Steam, and anywhere else launch parameters can be set and then try again.

Also, there are no crash dump files (arma3.bidmp and arma3.mdmp) in the report file that you uploaded. Could you please check %userprofile%\AppData\Local\Arma 3 to see if any of the aforementioned files are there?

That mod I use is an admin tool used on the servers that I am an administrator for, been using it for years, never had a problem with it.

Also, there are no arma3.bidmp or arma3.mdmp in the file location you mentioned.

Also, the first thing I did was to verify the integrity of the game, nothing showing.

Jawsh added a comment.Dec 10 2016, 4:12 AM

I see. To confirm, you are always able to reproduce this issue? That is to say you can always crash the game when you follow those steps to reproduce?

That mod I use is an admin tool used on the servers that I am an administrator for, been using it for years, never had a problem with it.

Could you (temporarily) disable the mod anyway just so it can be ruled out for certain as the cause of this issue?

Hiya mate,

Yes always the same, press on the mpmissions, game freezes for ~ 10 seconds then crashes. Dsiabled the admin mod, still same result, attached new report.

One of the arma3.rpt files has the following:

Exception code: C0000005 ACCESS_VIOLATION at 01F2A281

@dale0404, try these possible solutions.

Tried everything mate, still same issue.

I have uploaded a video (which is set to private) to show you exactly what happens.

https://youtu.be/gyrxZAQQCRk

Narrowed it down to 1 file which is attached. It is an old mission file, can you have a look at it please and let me know what the issue is?

Thank you.

Dale

dale0404 added a comment.EditedDec 13 2016, 9:42 AM

Cant upload the file for some reason, here is a dropbox link, it is my own personal dropbox.

30_tour_Lights_Out

Alwin claimed this task.Dec 21 2016, 11:26 AM
Alwin added a comment.Dec 21 2016, 3:28 PM

Hi,
You have the most typical issue. It could be caused by many little discrepancies. Try to use all sloutions mentioned on webpage linked by Jawsh.
If we have to resolve your problem please upload some crash dumps to us.

Thank you

Alwin changed the task status from New to Reviewed.Dec 22 2016, 3:47 PM
Alwin changed the task status from Reviewed to New.Jan 3 2017, 9:27 AM

Hello again,

I´ve found crash dumps in one of your posts. Sorry.

Alwin changed the task status from New to Reviewed.Jan 3 2017, 10:32 AM
Alwin closed this task as Resolved.Jan 6 2017, 11:18 AM

Hello,

This ticket is here for too long without any new reaction. I´ll close it. In case of persisting isuue, please create a new one.

Thank you for understanding