Page MenuHomeFeedback Tracker

0.61 - Sound only in one side of my headphones
Closed, ResolvedPublic

Description

Hi !
I have a Major probleme !
I only have my sound in my left side with my headphone.
And it's only in DayZ Standalone 0.61 !

I have try to see if the probleme was in my computer, but it's not !

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
Pro
Category
Sound
Steps To Reproduce

1- Launche your game
2 - Select a servers
3 - When you spawn, you are in first personn, and you can hear everything, (right and left)
4 - When you switch to 3 persone, your can hear only in the left side !

Additional Information

I have the G633 of Logitech.
In DayZ 0.60 it's work perfectly, and in the others games (BF1, ARMA III..) too ..

Event Timeline

XRW64 created this task.Nov 2 2016, 6:13 PM
XRW64 renamed this task from Sound only in one side of my headphones to 0.61 - Sound only in one side of my headphones.Nov 2 2016, 6:31 PM
Geez changed the task status from New to Need More Info.Nov 4 2016, 4:46 PM
Geez added a subscriber: Geez.

Hello XRW64 and thank you for the report.
Can you try to switch your audio driver as shown in this video https://www.youtube.com/watch?v=-L33nrxyggU and let us know if the issue persists?
Regards,
Geez

XRW64 added a comment.Nov 4 2016, 8:41 PM

Thanks for your answer,
My audio driver was already update !
So it's still not working !
I have made a small video for show you what sound i have : https://youtu.be/2CpIAKQG-Zc

Like you see, when i am in First Personn, i hear every sound, but in 3personn i hear only in left side !
I am sure of one thing, it's not a probleme with my computer, and my headphones ;)

XRW64

Geez added a comment.Nov 7 2016, 2:37 PM

Hello XRW64.
The point of the video was not to update your audio driver, but to switch from the logitech audio driver to the generic audio driver, as the information could help us to determine whether the issue is caused by the logitech drivers themselves or not.
Regards,
Geez

XRW64 added a comment.EditedNov 11 2016, 3:44 PM

Hello Geez, Sorry for the wait :)
I have follow all the steps of the video, but it's still not working .. :)
I have cheak all my drivers, (CG and Sound), and everything was all right ..

Do you have an other idea ?
Thanks
XRW

EDIT :
I have do something and it's working :
You have to install :
Logitech Game Assistance
http://support.logitech.com/fr_be/software/lgs

After the instale, you need to put your headphone quality to 48000hz
and activate the sourround mode

Restart Your Computer and it's working !

Geez closed this task as Resolved.Nov 11 2016, 4:46 PM
Geez claimed this task.

Hello XRW64.
Glad to hear that you have managed to resolve the issue. In that case I am going to close the ticket, but feel free to submit another ticket in case you run into any issues.
Regards,
Geez