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crash on startup
Closed, ResolvedPublic

Description

does not go thru the splash screen

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
General
Steps To Reproduce

just start luncher every time

Event Timeline

rzspeed created this task.Nov 2 2016, 10:59 AM
razazel claimed this task.Nov 2 2016, 11:21 AM
razazel changed the task status from New to Need More Info.
razazel added a subscriber: razazel.

Hello,

thank you for the feedback.

Are you running any mods? If so please try to disable them first.

The next thing I would ask you to do is to provide us with the crashdumps.
If you are getting crash with vanilla version (without mods) please try to provide crashdumps created without the mods.

To get the crashdump files, please go to the Launcher > Options> Prepare Arma3 troubleshooting report, then save the ZIP file with the report somewhere where you can access it and upload it here.
Or you can look for the crashdumps manually. Crashdump (set of mdmp + rpt + bidmp with same timestamp) files should be located in this directory:
C:\Users\<username>\AppData\Local\Arma 3

Once you have the files in a ZIP, please drag&drop them into the comment box, or (if you encounter any issue with uploading it here) upload them to some free file sharing service (for example Dropbox) and post the link to the files into the comments.

Thank you

rzspeed edited Additional Information. (Show Details)Nov 3 2016, 12:13 AM

Did test valinna no change, here is the dropbox link as requested.

https://www.dropbox.com/s/imip7h8msmgrt76/ArmaReport_Log_20161102T101806_KINESIQ-DEV2.zip?dl=0

Thanks a million time
Robert

Hello,

thank you for your feedback.

Please try out these steps
0xC0000005 - Possible solutions

Hi,
I re-installed win10 and everything is back to normal.
I still cannot pin point what was wrong but the last thing i installed were drivers for webcam from logitech.

Thanks for your help.
Robert

dedmen closed this task as Resolved.May 20 2020, 3:31 PM