Hello, most of the times when I try to join the server "[UK/EU] Roleplay.co.uk#1 |Altis Life UK" the game crashes when it's trying to load the spawn location screen (after choosing my spot as a civilian)
Description
Description
Details
Details
- Severity
- Crash
- Resolution
- Open
- Reproducibility
- Sometimes
- Operating System
- Windows 7
- Operating System Version
- Windows 7 - Home Edition
- Category
- Game Crash
Steps To Reproduce
1- join the server "[UK/EU] Roleplay.co.uk#1 |Altis Life UK"
2- pick Civilian faction (other factions are for players who applied for the roll in that servers comunity)
-if a screen appears that asks what town you wish to load the crash will no longer occur.
Additional Information
Not running any mods
Event Timeline
Comment Actions
Hello,
thank you for the feedback.
Please try to provide us with the crashdumps.
If you are getting crash with vanilla version (without mods) please try to provide crashdumps created without the mods.
To get the crashdump files, please go to the Launcher > Options> Prepare Arma3 troubleshooting report, then save the ZIP file with the report somewhere where you can access it and upload it here.
Or you can look for the crashdumps manually. Crashdump (set of mdmp + rpt + bidmp with same timestamp) files should be located in this directory:
C:\Users\<username>\AppData\Local\Arma 3
Once you have the files in a ZIP, please drag&drop them into the comment box, or (if you encounter any issue with uploading it here) upload them to some free file sharing service (for example Dropbox) and post the link to the files into the comments.
Thank you
Comment Actions
To start, I tried uploading here two times. Both times it got to 100% and then showed an error message indicating "please configure a storage backend". (Size was 7.8MiB.)
So to move forward, I do not know whether I got the same issue as the reporter, but I get consistent crashes right now since the last restart. The last shutdown indicated windows7 to be an update shutdown so I do not know whether windows7 fucked something up in the process. However the update indicator is not present anymore, so it does not want to update windows7 anymore it seems.
I tried restarting again, but it keeps crashing my game on EUTW server 2 playing Orekastro(LITE). It mostly crashes after 1-4 minutes.
- Crashdump: https://ufile.io/ad789
- Resource monitor 5sec max after crash
- Windows update development
I do not know whether it is important, but starting windows7 since some month or so often asked me to repair windows at start or continue starting, whereby it succeeds starting or I have to select continue starting again and get into windows7 again successfully. Repairing never works so I do not try anymore since some time.
But the whole month or so Arma3 worked fine, so I am not sure whether this is relevant.
Comment Actions
@limdii
Thank you for the crashdumps.
I would recommend going through these steps recommended for dealing with this issue.
0xC0000005_-_ACCESS_VIOLATION
Additionally, next time you experience crash, please try to create your own ticket. While it is recommended for most of the bugs to contribute to the ticket that is already created, with crashes it is different and it is easier for us to track the progress on individual crashes (despite error codes are the same, causes often vary).
Thank you :)
Comment Actions
@Viper414
Thank you for the crashdumps.
I would recommend going through these steps recommended for dealing with this issue.
0xC0000005_-_ACCESS_VIOLATION
And additionally,same as for the previous reporter, next time you experience crash, please try to create your own ticket. While it is recommended for most of the bugs to contribute to the ticket that is already created, with crashes it is different and it is easier for us to track the progress on individual crashes (despite error codes are the same, causes often vary).
Thank you :)