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Maniphest T119628

ACCESS_VIOLATION on 1.62 dedicated server crash on Tanoa (bidmp, mdmp, & RPT included)
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Description

Exception code: C0000005 ACCESS_VIOLATION at 01A9277F
graphics: No
resolution: 160x120x32
.
.
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Mods: A3;curator;kart;heli;mark;expansion;dlcbundle;@Ryanzombies;@Exile;@ExileServer
Extensions:

extDB2 (C:\Program Files (x86)\Steam\SteamApps\common\Arma 3 Server\@ExileServer\extDB2.dll) [70.0.0.0] [70.0.0.0]

Distribution: 0
Version 1.62.137494
Fault time: 2016/07/27 06:13:36
Fault address: 01A9277F 01:00E5177F C:\Program Files (x86)\Steam\SteamApps\common\Arma 3 Server\arma3server_7.exe
file: Exile (__cur_mp)
world: Tanoa
Prev. code bytes: 8B 54 C8 04 85 D2 74 0C 8D 42 04 B9 01 00 00 00
Fault code bytes: F0 0F C1 08 89 57 04 85 F6 74 14 8D 46 04 83 CA

Registers:
EAX:0000000F EBX:00000000
ECX:00000001 EDX:0000000B
ESI:00000000 EDI:02BFE744
CS:EIP:0023:01A9277F
SS:ESP:002B:02BFE714 EBP:05FA1478
DS:002B ES:002B FS:0053 GS:002B

Flags:00210202

note: Minidump has been generated into the file C:\Arma3_Server\@Arma3Exile\arma3server_7_2016-07-27_04-01-40.mdmp

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 10 x64
Operating System Version
Windows 10 x64 Pro
Category
Game Crash
Steps To Reproduce

Dumps + RPT log:

  1. Run dedicated server with mods (@ExileMod + @RyanZombies) on Tanoa terrain
    • This specific case pulled from RPT:

arma3server_7.exe "" "-mod=;@Ryanzombies;@Exile;@ExileServer;" -autoinit -filePatching -profiles=C:\Arma3_Server\@Arma3Exile -cfg=C:\Arma3_Server\@Arma3Exile\basic.cfg -port=2352 -config=C:\Arma3_Server\@Arma3Exile\config.cfg -nosplash -skipintro -world=empty -cpuCount=2 -maxMem=4096 -exThreads=7 -high -nosound -malloc=tbbmalloc -enableHT

Event Timeline

razazel claimed this task.Jul 28 2016, 11:03 AM
razazel changed the task status from New to Need More Info.
razazel added a subscriber: razazel.

Hello,

thank you for the feedback. Unfortunately I am not able to download the crashdump files (error 404), could you please upload them again or use some free file sharing service to provide them?

Thank you

moosemilker added a comment.Jul 28 2016, 4:42 PM

Will do as soon as I get a free moment.

moosemilker edited Steps To Reproduce. (Show Details)Jul 28 2016, 6:44 PM

I fixed this on my side. I zipped up the files instead of listing them separately and tested the download. It works now.

razazel changed the task status from Need More Info to Reviewed.Jul 29 2016, 10:06 AM
moosemilker added a comment.Dec 17 2016, 1:19 AM

This is still happening today.

Jawsh added a subscriber: Jawsh.Dec 17 2016, 3:41 AM
In T119628#1549627, @moosemilker wrote:

This is still happening today.

I am sure the developers will appreciate more crash dumps. ;)

moosemilker added a comment.Dec 18 2016, 7:15 AM
In T119628#1549713, @Jawsh wrote:
In T119628#1549627, @moosemilker wrote:

This is still happening today.

I am sure the developers will appreciate more crash dumps. ;)

Will do on next crash.

moosemilker added a comment.EditedDec 31 2016, 8:10 AM

It would appear this may have morphed into an internal application failure that does not "throw" any exception. I run two 24/7 Arma servers (Altis and Tanoa) that both intermittently fail as of the latest 1.66 patch.

Observations:

  • The server now becomes unresponsive
  • Clients kicked (but appear externally to still be connected)
  • No new clients can connect
  • The Arma server reports the players at the time of crash are still connected (even though they are not)
  • The server must be terminated and restarted before any client can connect
  • The .RPT file shows NO exception and simply stops reporting updates at the time the server internally fails

This is all the information I can report at this time. The last time something like this happened, an Arma developer worked 1 on 1 with me with an instrumented arma3server.exe debug binary. With the special server file we were able to trap the failure and I could send the minidump and RPT to back to the Arma dev.

moosemilker added a comment.Jan 4 2017, 8:50 AM

Tanoa server just failed tonight and the game created dump files. Here are the dump and RPT files:

http://moosemilker.com/incoming/1-3-17.zip

Please let me know if you need more info.

  • Aaron
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