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.60 engine cant set resolution issue updated
Closed, ResolvedPublic

Description

i have been playing on 1768x992 resolution because that is the size resolution i need to fit my moniter when the new engine was put in for .60 i attempted to play with the resolution 1768x992 and it comes up with an error after i boot the game (game engine failed to set resolution)then the game doesnt launch

Details

Severity
Major
Resolution
Open
Reproducibility
Have Not Tried
Operating System
Windows 7
Category
General
Steps To Reproduce

set resolution to 1768x992 and boot game

Additional Information

i even opt int exp and it does the same thing
i have verified steam cache

Event Timeline

Dank created this task.Jul 1 2016, 1:16 AM
Dank renamed this task from engine cant set resolution issue to .60 engine cant set resolution issue.Jul 1 2016, 1:26 AM
Forkys assigned this task to Geez.Jul 1 2016, 12:00 PM
Forkys added a subscriber: Forkys.

Hello Dank,
thanks for your report. Can you upload screenshot of the error? Thank you.

Regards,
Forkys

Dank added a comment.Jul 2 2016, 1:33 PM

followed bye this one{F37388}

Dank renamed this task from .60 engine cant set resolution issue to .60 engine cant set resolution issue updated.Jul 3 2016, 12:26 PM
Dank added a comment.Jul 6 2016, 12:34 AM

hopefully this issue can be fixed soon i don't like playing in windowed

Geez added a comment.EditedJul 6 2016, 10:59 AM

Hello Dank.
Could you please describe the way you are changing the resolution step by step? As it appears that you are changing the resolution in Nvidia geforce experience rather than in the game? Also, have you tried to set said resolution in the game? Currently the game supports only the resolutions which are natively supported by your monitor, if this particular resolution is not available in the games video settings then it may not be possible to set the game to this resolution.
Regards,
Geez

Dank added a comment.Jul 7 2016, 5:58 AM

i have been changing it using geforce experience via game optimize and it worked before .60 was released i try to change the resolution ingame in setting menu and it doesn't even give me the option ingame to set to my moniters resolution too 1768x992 it only gives me two options 1326x744x32 and windowed the game works when i play in windowed but i cant set 1768x992 windowed windowed borderless or fullscreen withought getting the same error in .59 i used 1768x992 fullscreen and it worked fine so i do not think it is an unsupported resolution for my moniter as i have the moniter set to this resolution and this is the resolution the moniter requires i have tried in a couple ways to fix the issue via the dayz.cfg file and it has the same effect and gives me the same error as when i change it with nvidia geforce experience

Geez added a comment.Jul 7 2016, 9:14 AM

Thank you.
We will look into the issue and I will let you know in case we need any more info.
Regards,
Geez

Geez added a comment.Jul 7 2016, 2:37 PM

Hello again.
Would it be possible for you to save dxdiag file from computer and attach it to this ticket / upload it somewhere from where we could download it?
Regards,
Geez

Dank added a comment.Jul 8 2016, 6:23 AM

Dank added a comment.Jul 16 2016, 3:41 AM

any progress ?

Dank added a comment.Aug 7 2016, 3:30 PM

i haven't played much lately this is still an ocuring issue for me
eager for any information regarding the solution to the subject

Dank you need to reset your monitor resolution, and check the video card reso.
You cant run any game correctly in that resolution, it is not the game it is your tower/screen.

Is that a tv or something? 1024x768 and bigger.

Dank added a comment.Aug 8 2016, 10:39 AM

i have the moniter set on the correct resolution it requires 1768x992 i cannot get the game to run in this resolution anymore so i have come here to source a fix it was working in .59 i ran the game fullscreen in 1768x992 resolution with this very same one

Dank added a comment.Oct 3 2016, 7:05 AM

please do not disregard this as software problem it worked fine fullscreen previousley it stopped working when 0.60 went to stable so i think you gotta actually look into this problemb a bit harder as i still have to play in windowed and when game goes to console's your game will have to support generic moniters so i suggest you dont disregard this as a software issue when it is clearly an issue with the program and rectify the issue your sincereley dank

Geez added a comment.Oct 3 2016, 12:09 PM

Hello Dank.
We still are looking into the issue and its possible cause, however some issues might take more time than others to resolve due to their complex nature.
Thank you for the patience.
Geez

Geez closed this task as Resolved.Oct 29 2018, 11:11 AM