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Crashes with two monitors
Closed, ResolvedPublic

Description

My system has a monitor and a televison. After switching between the monitors - with DayZ or other reason - it occurs sometimes that my system have a black screen when I start DayZ. Then I try with ALT+Control+Delete to go to Windows Task-Manger (blackscreen and with arrow-keys), what sometimes works. Alt+F4, Alt+TAB, Control+W, Controll+Q don't have any effect. With Wiin+Enter i can start Windows-Audio-Support. I guess there is a 50% chance of reset my computer.

Details

Severity
Crash
Resolution
Open
Reproducibility
Sometimes
Operating System
Windows 10 x64
Category
Game Crash
Steps To Reproduce

Switching between two monitors (all modes) -> Start game -> blackscreen

Additional Information

My system is:

Intel i5-2500K
16GB RAM 1333Mhz
SSD
MSI Geforce GTX 980

Monitor, Television and AVR - this is why i switch often between Monitors.

Event Timeline

elgorro created this task.May 23 2016, 10:03 PM
Geez changed the task status from New to Acknowledged.May 25 2016, 10:11 AM
Geez added a subscriber: Geez.

Hello elgorro and thank you for the report.
This is a known issue and it has been scheduled for a fix.
Regards,
Geez

Geez added a subscriber: JugJug.

I have the same problem. My temp. fix is..

  • start dayz and then change to window mode and then close dayz
  • start dayz in window mode again
  • now change the resulution to.. full hd

This way is working for me.

Geez closed this task as Resolved.Jun 8 2016, 10:21 AM
Geez claimed this task.

Hello again.
The issue has been fixed internally and should be fixed on Steam soon.
Regards,
Geez