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my character got deleted after a few days of not playing.
Closed, ResolvedPublic

Description

Hello,today when i join a server ,i saw that my previous character was deleted and i got a new character.
Please can you help me to return my previous character?
Thanks!!

Details

Legacy ID
3090777304
Severity
None
Resolution
No Bug
Reproducibility
Sometimes

Event Timeline

Crymaster123 set Category to category:characters.Dec 11 2015, 8:56 PM
Crymaster123 set Reproducibility to Sometimes.
Crymaster123 set Severity to None.
Crymaster123 set Resolution to No Bug.
Crymaster123 set Legacy ID to 3090777304.May 9 2016, 12:13 AM

Your character was deleted because of a SERVER and CHARACTER WIPE with Update 0.59.

Nothing to worry about.

And no.. you can not get your old character back.

Ok,Thanks for answer!!

Geez added a comment.Dec 14 2015, 3:27 PM

Hello Crymaster123 and thank you for the report.
As the user above has mentioned, there was a character wipe with 0.59 update. Also, unfortunately we do not reimburse any characters lost.
Regards,
Geez