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Game Crashes and leaves error
Assigned, WishlistPublic


Most of the time, Within 5 minutes of spawning into a server, Dayz closes and leaves me with the application error:

The insruction at 0x00d793b3 referenced memory at 0x00000008. The memory could not be read.

Cick on OK to terminate the program.

I have up to date windows, up to date video driver,
I5 3.5-3.9 Processor
2GB Asus Vid Card
16GB Ram {F32403} {F32404} {F32405}


Legacy ID
Game Crash

Event Timeline

kylegus32 set Category to Game Crash.Aug 15 2015, 6:15 AM
kylegus32 set Reproducibility to Sometimes.
kylegus32 set Severity to None.
kylegus32 set Resolution to Open.
kylegus32 set Legacy ID to 3022762080.May 8 2016, 11:29 PM
Geez added a comment.Aug 17 2015, 2:12 PM

Hello kylegus32.
Please attach contents of your C:\Users\*username*\AppData\Local\DayZ to this ticket. In case the files do not fit due to size, upload them to some kind of cloud site from which we can easily access the files.

I added a picture above of the files, after username I did not find AppData or Local, just had the Dayz files.. Im more so experiencing walls and floors disapearing constantly now..

The graphics fall apart so bad that I cant even play the game. although I still experience the crash error, I did get about half an hour of game time in today for the first time in weeks.. 20 minutes of it with the graphics being extremely horrible and having no walls or floors only when INSIDE buildings.

Dont know if the issues may be related but they did start together.

Geez added a comment.Aug 27 2015, 11:34 AM

Hello kylegus32.
The folder on your screenshot is the documents dayz folder, not the appdata one. The appdata one is found in C:\Users\*username* , it is hidden by default so you have to toggle on the hidden folders. Once done, please attach the files so we can determine the cause of the issue.

Okay, Ive brough it up as another picture, unfortunatly Im not much of a wiz and am not sure how to put it all into a file, if thats what you need.

Is there a way I can e mail it to you, I cannot locate a good, free cloud.

Okay, I have attached both files!
I have another ticket open that has been an issue with graphics.. I can give you the ticket # if you believe the issue may be related?

Geez added a comment.Sep 23 2015, 9:25 AM

Hello kylegus32.
You can send me the number and I shall take a look at it.


I added the .Zip file and DxDiag to this ticket as well...
The graphics issues have been since day 1, but most frequent since last patch making the game unplayable.
As well the crashes started when I updated my windows 7 Ultimate and in this patch.

Same happens for me on 0.58 since latest minor patch, just walking when game exits with error.

I also get a memory error on exiting the game, again just after this latest patch.

Love this game, can't play now.

My OS is Windows 10 Pro, fully updated.

Update, since the small patch a couple of weeks ago I no longer have this error

Sounds a lot like what Ive got, crash doesnt seem directly related to 1 action, but deffinatly most frequent when just walking.

Don't mean to be rude at all, but no more GM responses? I attached the files asked for and Im simply not getting ANYWHERE.

Paid my money, played a couple days and now Ive have the Dayz SA for 6 months maybe and have only been able to play the first couple weeks...

Geez added a comment.Oct 16 2015, 9:18 AM

Hello kylegus32.
The files have been analysed and we are working on a fix, please let me know once next patch hits Steam if the issue still persists.

Thanks, I did not mean to sound "salty" if thats how it came, just a little disapointed..

On another note, I thought my OS was 64 bit ( atleast it SAID it was 64 bit) but after looking in "My Computer" It says that it is Windows 7 Ultimate 32 Bit.

Would this have anything to do with it?

P.S. The last 3 times Ive gone on in the past 3 weeks, the crashing seems to have stopped.. atleast for now.
The graphics seem to be the only thing preventing me from playing at this point. I can get more screenshots or files if needed, just keep me posted..


Geez added a comment.Oct 19 2015, 10:20 AM

Hello kylegus32.
The OS type shows as 32 in the dxdiag file you have provided previously, so no worries. As for the graphics issue, that is a known problem related to client performance and is being worked on.

Okay, keep me posted? Thanks