logging in to a public server, i believe it was a florida server, i recieved the message "your character could not be retrieved and that it has been reset, an administrator has been notified. Is there anyway i could get this character back or the equipment it had, it took alot of effort to acquire the gear.
Description
Description
Details
Details
- Legacy ID
- 2826559410
- Severity
- None
- Resolution
- No Bug
- Reproducibility
- N/A
Event Timeline
Comment Actions
Hello hgarcia15.
It is unfortunate to hear that this happened, however we do not reimburse lost gear to the players. This is a known issue and has been caused by connecting to a server which is booting up / restarting. During that moment the server was probably not connected to the database yet and could not load your character. Therefore it is advised to connect to a freshly restarted server after couple of minutes.
Regards,
Geez