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Crash on startup on latest build
Closed, ResolvedPublic

Description

Game is crashing on startup with the following error.

The instrustion at 0x00d34ee8 referenced memory at 0x0000000. The memory could not be read.

Details

Legacy ID
3388835846
Severity
None
Resolution
Unable To Duplicate
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Performed typical repair methods, verify cache, removed launch parameters and no results.

Additional Information

This is a new thread for a previously reported issue but as my thread was closed I am no longer able to re-open it as it leads me to a page that says access denied.

http://feedback.dayzgame.com/view.php?id=23294

The advice given was to contact Battleye support as it was an issue with BE. Though after contacting BE support I was told it was not an issue with Battleye.

I also don't appreciate being told to go to a different support service and not being given any advice or possible methods to fix this issue from either support service. I was basically told to "go there" and "no not a problem with our service," my previous contact with Bohemia Interactive support was always welcomed with advice on fixing issues.

Event Timeline

Bohemia edited Steps To Reproduce. (Show Details)Apr 12 2015, 3:53 PM
Bohemia edited Additional Information. (Show Details)
Bohemia set Category to Game Crash.
Bohemia set Reproducibility to Always.
Bohemia set Severity to None.
Bohemia set Resolution to Unable To Duplicate.
Bohemia set Legacy ID to 3388835846.May 8 2016, 10:21 PM
Geez added a comment.Apr 13 2015, 2:10 PM

Hello SMX87.
Please try the suggested fixes posted in here http://www.battleye.com/support/faq/ and report back to us whether any of these has resolved the issue or not. In case the issue still persists, please attach your dxdiag to this ticket.
Regards,
Geez