After the server downtime Tuesday night, I could not launch the game and am receiving the following error; "The instruction at 0x00540680 referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the program" {F31299} {F31300}
Description
Details
- Legacy ID
- 4238370443
- Severity
- None
- Resolution
- Unable To Duplicate
- Reproducibility
- Always
- Category
- Game Crash
N/A
I have attempted re-istalling the game, verifying, restarting PC, updating video drivers, setting -maxmem to 1024 and 2048 in launch, opting in then out of experimental, deleting user config files and re-verifying, uninstalling recently installed drivers/software and launching into a limited startup, all with no success.
Dump log and image of error attache in zip file...
Event Timeline
Hello dontpanicjla.
We have checked the crashlogs and it appears that some third party program is raising DayZ's memory usage, however we are not sure which one. Any useful info on which program could be causing this is appreciated. We also suggest you try some of the fixes in FAQ section of http://www.battleye.com/support.html.
Regards,
Geez
hmm, I haven't installed any new programs even since before the game was working. I will do a minimal startup and see if that works
Here is what my windows reported the error as
Problem Event Name: APPCRASH
Application Name: DayZ.exe
Application Version: 0.54.126.646
Application Timestamp: 54f477ec
Fault Module Name: DayZ.exe
Fault Module Version: 0.54.126.646
Fault Module Timestamp: 54f477ec
Exception Code: c0000005
Exception Offset: 00902c46
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: a10f
Additional Information 4: a10ff7d2bb2516fdc753f9c34fc3b069
Hello dontpanicjla.
We have checked the additional crashlogs and we will also need a dxdiag file to make it easier for us to determine the issue. Please run dxdiag and save all information, then attach the .txt file to this ticket.
Regards,
Geez
Hello, i have attached the DXDIAG information.
I do not have any problems with other games.
Dayz is working again after using DDU (Display Driver Uninstaller) and installing Beta Legacy Catalyst Drivers 13.3
Hello dontpanicjla.
We are glad to hear that the issue has been resolved. I am closing the ticket in that case. Please report back to us in case you encounter more issues.
Regards,
Geez