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Server in a state of limbo
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Description

i own a server hosted by multiplay. after the new patch i proceeded to enjoy playing on my server named "Welcome To Chenarus Park =Persistence Off=" the IP and port number is 23.229.113.2:2602. i played on it the first day the new patch came out and it worked fine but the next day my server disappeared. i looked for it on multiplay and it claims to be online with zero people on it. when i found it using the IP and port, it shows me no designated time and is stuck as version 53.0(version) unlike all the other servers

Details

Legacy ID
1076342862
Severity
None
Resolution
Open
Reproducibility
N/A
Category
Server
Steps To Reproduce

i have taken the following actions

-restarted server

-completely shut down and started up server

-reset to default settings

-contacted multiplay

Additional Information

when i contacted multiplay they came to the conclusion that nothing was wrong and the server was running fine. but this is incorrect as for the past 2 days no one can find or join my server. is there something i can tell multiplay that would better help them assess the situation i am having

Event Timeline

KingMelkor edited Additional Information. (Show Details)
KingMelkor set Category to Server.
KingMelkor set Reproducibility to N/A.
KingMelkor set Severity to None.
KingMelkor set Resolution to Open.
KingMelkor set Legacy ID to 1076342862.May 8 2016, 9:24 PM

for now i'd tell them, to try joining the server themselfes... devs won't answer until monday