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Game Crashes Immediately On Start Up ("DayZ has stopped working...")
Closed, ResolvedPublic


Issue described here:

I newly installed the game, after a while of not playing. I started the game, accepted the BattleEye EULA, and then immediately saw a white screen with the error message "DayZ has stopped working... Windows is checking for a solution to the problem.", after a moment the error and white screen disappear as the game closes.

Each attempt to start the game since has the same error, but I no longer see the EULA prompt.

I have been able to run the game on this system before (about 9 months ago, when I last played).


Legacy ID
Game Crash
Steps To Reproduce
  • Install game through Steam
  • Start game
  • Game crashes before reaching the main menu or any splash screens

System Specs:
Lenovo Y410P Laptop
Windows 8.1 - 64bit
Intel Core i7-4700MQ CPU @ 2.40 GHz (quad-core)
8 gigs ram
NVIDIA GeForce GT 750M, 2 gig graphics card (game is verified to be running on this card)
Intel Integrated Graphics

Additional Information

I recently reformatted my system so:

  • Fresh install of Win8.1
  • Fresh install of Steam
  • Fresh install of DayZ

I have:

  • Verified integrity of game cache
  • Manually reinstalled BattleEye
  • Disabled anti-virus programs
  • Ran in compatibility mode for Win XP and Win 7
  • Verified that the game is running on the NVIDIA graphics card.
  • Updated to v0.53.126384 (the issue persists)

Launch options I have tried (individually and in various combinations):

Event Timeline

porthos3 edited Steps To Reproduce. (Show Details)Jan 27 2015, 4:46 AM
porthos3 edited Additional Information. (Show Details)
porthos3 set Category to Game Crash.
porthos3 set Reproducibility to Always.
porthos3 set Severity to None.
porthos3 set Resolution to Fixed.
porthos3 set Legacy ID to 2706511796.May 8 2016, 9:18 PM

System Specs:
Lenovo Y410P Laptop
Windows 8.1 - 64bit
Intel Core i7-4700MQ CPU @ 2.40 GHz (quad-core)
8 gigs ram
NVIDIA GeForce GT 750M, 2 gig graphics card
Intel Integrated Graphics (games should automatically run using the NVIDIA card though)

Something tells me you need to have it relooked at in the bios. Is it actually using the video card or the integrated graphics. I would try looking at the bios first, it might need an update as well. Laptops are iffy to begin with either they work or they don't. Sometimes the CPU doesn't like certain games.

However I believe yours was designed for graphics programs etc.. so handling games should be ok.

andy added a comment.Jan 30 2015, 1:46 PM

Hi porthos and sorry to hear about your trouble.
Please make sure that your video drivers are up to date and that the game is not launching on the integrated card.
Also, please attach certain files to this ticket as described at in the crash section.

Jaoov added a subscriber: Jaoov.May 8 2016, 9:18 PM
Jaoov added a comment.Jan 30 2015, 6:37 PM

Hello FIRMSneakydude, remove the -winxp and the compatibility mode.

Andy, I have added the crash reports. I am on a controlled network right now (cannot update DayZ in order to try playing it), but I will look more into the graphics drivers later today. I do believe I had already checked that they were up to date though.

Jaoov, I did attempt to use -winxp, but I have also gotten the same crash without that flag.

I just verified that the game is running on the NVIDIA graphics card, as it is supposed to.

I also just updated to the latest Stable version. After the update, I ran the game and got the following error prompt:

"The instruction at 0x00d1b2e2 referenced memory at 0x00000000. The memory could not be read."

Any further attempts to run the game reproduce the same white screen crash I described in the original report.

I completely reinstalled my graphics drivers and this fixed the problem.

This issue was not a DayZ bug as I had believed it to be.

andy added a comment.Feb 5 2015, 10:42 AM

Good to know!