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Char deleted on Server restart
Closed, ResolvedPublic

Description

When a Server starts up there appear to be a small time-window where a char gets wiped when logging in too soon.

Symptoms: Some Servers will change their server time fast in the first few seconds. What you see is a quick change of the server time when you hit refresh on your server list (best done in favorites)usually I see:

8:00, than 9:20, than 12:00. After that the server runs stable and it is safe to login. If you login before the server reaches 12:00, you have a good chance that your char gets wiped. I had several char wipes like that before I figured out the cause. This change from 8:00 to 12:00 usually happens within a few seconds.

Details

Legacy ID
387285158
Severity
None
Resolution
Duplicate
Reproducibility
Sometimes
Steps To Reproduce

Restart a Server that will start at 12:00 or later. (Not sure if this is configurable, I don't run a server)
Login before the server reaches 12:00

repeat until your char gets wiped. I am not sure if this happens always or only sometimes, but I lost at least 6 chars to this bug.

Event Timeline

jsendrow set Category to category:characters.
jsendrow set Reproducibility to Sometimes.
jsendrow set Severity to None.
jsendrow set Resolution to Duplicate.
jsendrow set Legacy ID to 387285158.May 8 2016, 9:02 PM
andy added a comment.Jan 13 2015, 1:00 PM

Hi jsendrow and sorry to hear about your trouble.
We are aware of this as it has been reported before and working on a fix - might take some time, please be patient.
Regards,
Andy