Page MenuHomeFeedback Tracker

No shadows are displaying on the Gorka helmet.
Acknowledged, WishlistPublic

Description

I've posted a smiliar issue before, but it got closed claiming he wasn't able to reporduce the issue.
However, I've been looking at videos (one is down below) and screenshots of other players with all of them experiencing the exact same issue.

Therefore I tried to reopen the case but i got the message "Access denied". Could the developers please give it another try so we can get a fix for .51?

Details

Legacy ID
1204054358
Severity
None
Resolution
Open
Reproducibility
Always
Steps To Reproduce

Wearing a Gorka helmet in an area with shadows falling onto it

Additional Information

Another example: http://youtu.be/1pKmov3W88Y?t=1m19s (1:19)
In this video, you can see the player going into the barracks building where there should clearly be shadow falling onto the Gorka helmet. However, the sun directly reflects from the Gorka helmet and it also is far lighter (because of no shadows displaying on it) than the rest of the player's gear.

For my graphic settings (may help with the repoduction of the issue): objects on normal, shadows on normal, HDR on low

Event Timeline

kll4 edited Steps To Reproduce. (Show Details)Nov 11 2014, 7:00 PM
kll4 edited Additional Information. (Show Details)
kll4 set Category to category:items.
kll4 set Reproducibility to Always.
kll4 set Severity to None.
kll4 set Resolution to Open.
kll4 set Legacy ID to 1204054358.May 8 2016, 8:34 PM
kll4 edited a custom field.
kll4 added a subscriber: kll4.
kll4 added a comment.Nov 19 2015, 2:17 PM

The third screenshot I submitted was posted by accident; it doesn't represent the bug I'm reporting. It does show that the helmet is lighted properly in the inventory menu, though.

andy added a comment.Nov 13 2014, 11:39 AM

Hi kll4,
thanks a lot for your persistence!
We have now identified the issue (it was related to the Visor rather than the helmet itself) and it has been scheduled for a fix.
Thanks again, your contribution is highly appreciated!
Regards,
Andy