Hi Boris,
rest assured, we are looking into this. The issue is quite tricky as the game does not seem to actually crash according to the files. Are there no .mdmp or .bidmp files in the AppData folder? If yes, please attach them to the ticket.
Also, providing a complete DxDiag report could be helpful for us.
Regards,
Andy

I verified that hidden files and folders are shown, but I still could not see and .mdmp or .bidmp files in the AppData folder. I uploaded a DxDiag report.

I tried to play again last night and what happens in further detail is that the screen locks up and I can no longer move (although the mouse cursor stays unlocked) and I still hear ambient sounds from the game. When I press Ctrl-Alt-Del I still see the DayZ icon in the Windows Task Bar. Sometimes I can go back into the game to the same "frozen" screen, othertimes I cannot. It may be a coincidence but I think if I restart my PC I can play for a longer time before the game freezes. I didn't notice a difference when just killing the DayZ process and restarting the game, or exiting Steam and restarting DayZ.

I am carrying a large amount of nested (item inception) items in each piece of clothing and backpack as you can see I believe in the Boris.vars.DayZProfile file. It's like this (items not exact, just for reference):

Vest: A jacket filled with stuff nested + the 2 remaining slots in the vest

Jacket: Pants filled with stuff nested + the 2 remaining slots in the jacket

Pants: A jacket filled with stuff nested + the 2 remaining slots in the vest

Hunting Backpack: Combination of jackets and pants (6 in total) totally full

I really just need to find a tent and stop carrying so much gear - it's not practical I admit when you can't find what you are looking for in 5 seconds. I got into that habit when your clothing got ruined from a single zombie hit back in .48 and started carrying backup clothing since "ruined" clothing could not be repaired. Maybe it's a bit of OCD also LoL. I realize sometime soon item inception will be "patched" out anyways so I have to either find a tent or prune down my item count to an acceptable level that will fit in the top level of my clothing.

Anyways - do you think the large item count on my character is causing the game lockups? If that is the case I can start ditching some gear (I did last night already - This is probably causing an excessive load on the servers) and test the result. Please advise.

Best regards,

Boris

Honestly, I would like to say that I am impressed with your response time, even though we have not resolved the issue as of yet. I can imagine you have at least a few tickets ;-) to deal with at any given time with DayZ in Alpha status. The other gaming studios I have dealt with sometimes can't even be bothered to reply to customers at all and if they do, all you get is a survey to fill out a month later about the quality of the service provided with no response to your inquiries at all. The parent companies in those situations didn't even care. That is an epic fail - I can say without bias that I will not be supporting those studios in the future with another purchase.

Again, keep up the good work.

-Boris

My PC is crashing in every game now, so it's obviously a hardware issue not specific to DayZ. I popped in another graphics card today, will test DayZ tonight and if I can play uninterrupted I'll update the ticket and you can probably go ahead and close it out after that.

I popped my older HD 5870 back in yesterday. Crashes solved. I played for about 2-3 hours across 8 servers in the same DayZ session. The loaner graphics card I was using must have been a bad apple =/

I would say it's safe to close out this ticket now.

Cheers,

-Boris

Hi Boris,
thank you for your kind words and sorry for the late reply - rest assured we have been looking into this but the issue indeed seemed to be on your end.
Happy to hear you managed to solve the problem.
Please have fun in the game and feel free to submit another ticket in case of any problem!
Regards,
Andy