I have 2 servers with Vilayer the IP's are:

119.252.190.93:2802
119.252.190.93:2702

I had persistence turned on but due to items being duped via tents/backpacks and frequent crashing I have since had persistence turned off.

Even with persistence off both my servers crash very frequently and intermittent with 10 players or 40 players, doesn't matter. Everytime it crashes I will have to restart the servers manually and this is becoming a pain. I do not know if it's Vilayer specific but they have been having issues ongoing for a month now with various problems concerning server crashing.

My understanding is that the servers should not be crashing as frequently as they are without persistence on.
Is this a Vilayer specific issue? Can we get it rectified? Because at this point Vilayer seems to take no responsibility for these very frequent and intermittent crashes. Hence why I am here reporting it. If Vilayer can't take care of it, who can?

Could it be a server misconfiguration? Could it be AU server specific?
These are all questions that need answers and at this point Vilayer is answering none of them.

I can understand servers crashing under load sometimes but from what I know they should not be crashing as frequent as they are currently, especially with persistence off.