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I play the game for 2 minutes and freezes
Closed, ResolvedPublic

Description

My game have a problem that freezes every time i tried to search how to stop this freezes and i found a guy sayin to kill myself i tried to do that but it didnt work so i bring myself here to have some help.

Details

Legacy ID
1768188855
Severity
None
Resolution
Fixed
Reproducibility
Sometimes
Category
Game Freezes
Steps To Reproduce

i joined a server normally and then i played the game for 1 minute and the game freezed and stopped workin

Event Timeline

leogamer2 set Category to Game Freezes.
leogamer2 set Reproducibility to Sometimes.
leogamer2 set Severity to None.
leogamer2 set Resolution to Fixed.
leogamer2 set Legacy ID to 1768188855.May 8 2016, 7:56 PM
leogamer2 edited a custom field.
andy added a comment.Sep 16 2014, 9:44 AM

Hello legogamer2,

Please send us a dxdiag report and files from this folder: "C:\Users\<Name>\AppData\Local\DayZ\" in a .rar file.

If the *.rar is smaller than 5.000KB, you can attach it here.
In case it's larger than that, please try uploading it to a file sharing website and link it here.

For future reports please refer to the "How to guide" http://feedback.dayzgame.com/how-to-user.html

Thank you.

ok Andy i will send

sorry andy for putting a wrong file that contains ips to connect some servers of some games

andy added a comment.Sep 16 2014, 2:55 PM

No problem, I removed it.
There should also be a .mdmp file in the Appdata folder, could you please attach that as well?

Andy one problem is that when i trye to put that file it wont let me put

it says APPLICATION ERROR #504 you need upload a file...

andy added a comment.Sep 16 2014, 3:17 PM

Please put the DxDiag, .rpt, .midmp and .mdmp files into a .rar file (using a program such as http://www.rarlab.com/download.htm or similar) and then upload the .rar file.
Thank you.

Andy i uploaded the rar now

andy added a comment.Sep 16 2014, 3:32 PM

Thank you.
The crash is now scheduled for investigation.

ok thanks Andy

Andy pls contact your team because i really want to play your really good game

andy added a comment.Sep 18 2014, 9:54 AM

Hi legogamer2,
please be patient but I assure you that this will get looked into as soon as the situation allows it.
Thank you!

andy added a comment.Sep 18 2014, 11:17 AM

Hi legogamer2,
the .mdmp file you have attached is empty and contains no relevant information which could allow us to help you.
Could you please delete the contents of your "C:\Users\<Name>\AppData\Local\DayZ\" folder, have the game crash again and then upload the newly generated Appdata files in a .rar?
Thank you!

andy added a comment.Oct 21 2014, 10:04 AM

Hi,
we believe this has been resolved, please create a new ticket if the issue persists.
Regards,
Andy