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Crash and settings reset
Closed, ResolvedPublic

Description

I have reported on this before, but nothing happened so I will try again.
My game randomly crashes, it happens quite often and everytime my settings reset, its incredible frustrating. Other posted on the issue aswell, but no respons did ever come from you. I crashed 3 times within 10 min before I decided to report this, but I dont know if that helps locating the problem in the files or whatever needs to be done.

Details

Legacy ID
2692143740
Severity
None
Resolution
Fixed
Reproducibility
Random
Category
Game Crash
Steps To Reproduce

Random.

Additional Information

http://efshare.com/?s=PTZKDE

A link to a file share aswell.

Event Timeline

Galkis edited Steps To Reproduce. (Show Details)Sep 11 2014, 5:06 PM
Galkis edited Additional Information. (Show Details)
Galkis set Category to Game Crash.
Galkis set Reproducibility to Random.
Galkis set Severity to None.
Galkis set Resolution to Fixed.
Galkis set Legacy ID to 2692143740.May 8 2016, 7:53 PM
Galkis edited a custom field.
andy added a comment.Sep 16 2014, 2:29 PM

Hello Galkis,
does this still occur on the latest experimental version?
If so, please attach new contents of the Appdata folder and try to provide some details as to when the game crashes. Is it necessary to actually be connected to a server for it to crash?
Thank you!

Galkis added a subscriber: Galkis.May 8 2016, 7:53 PM

Alright so I have experienced one crash on the latest experimental version and it did not reset my settings.
It was on the menu screen going from server list to the menu and it crashed. But normally the crashes are random. It can be in menu, server list, ingame, on wait for host, loading up the game and so on. What I forgot to mention earlier is normally my game crashes and resets my settings then maybe a fix comes around doesnt fix the crashing, but my settings dont reset as often. Then a new patch comes around and im back to where I started with my the settings resetting after crashing.
Now what you might think is if you just fixes crashing entirely the other problem is solved, though that is true, there is always a chance it can crash, and therefor reset settings, so if you could target with issue with settings reset that would make a big difference. Idk about coding, but Im fairly sure its a seperate issue from crashing. (New file attached)

andy added a comment.Sep 17 2014, 4:00 PM

Thank you Galkis.
The issue is now scheduled for investigation.

andy added a comment.Sep 18 2014, 11:19 AM

Hello Galkis,
have you experienced anymore crashes on the latest version?
If yes, please attach new Appdata files to this ticket.
Thank you!

andy added a comment.Oct 21 2014, 10:04 AM

Hi,
we believe this has been resolved, please create a new ticket if the issue persists.
Regards,
Andy