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disconnecting every 10-15min
Closed, ResolvedPublic

Description

since yesterday (8/17/14) my game disconnects every 10-15 minutes after joining. doesnt matter weather its hardcore or softcore server the result is the same "No Message recieved" .. right after this my game crashes. its only my game which disconnects, im still connected to the internet during this.

Details

Legacy ID
3853865466
Severity
None
Resolution
Not A Bug
Reproducibility
Always
Category
Other
Steps To Reproduce

log in and wait for around 10-15 minutes...

Event Timeline

Goib edited Steps To Reproduce. (Show Details)Aug 18 2014, 4:56 PM
Goib set Category to Other.
Goib set Reproducibility to Always.
Goib set Severity to None.
Goib set Resolution to Not A Bug.
Goib set Legacy ID to 3853865466.May 8 2016, 7:36 PM
Goib added a subscriber: Goib.May 8 2016, 7:36 PM
Goib added a comment.Aug 18 2014, 5:15 PM

ye, iv got the exact same probleme since yesterday... ( 8/17/14 )

huf757 added a subscriber: huf757.May 8 2016, 7:36 PM

I am also having this same issue. I can only log into a game for 15 minutes then crash no matter what server I join. Full or empty.

Goib added a comment.Aug 18 2014, 5:49 PM

in addtion my tracert if it'S of any help..

Routenverfolgung zu dsa-de210-hz.vilayer.com [78.46.77.108] über maximal 30 Absc
hnitte:

  1    <1 ms    <1 ms    <1 ms  speedport.ip [192.168.2.1]
  2    20 ms    20 ms    20 ms  87.186.224.147
  3    21 ms    23 ms    23 ms  87.186.197.42
  4    76 ms    20 ms    20 ms  f-ed4-i.F.DE.NET.DTAG.DE [62.154.14.206]
  5    24 ms    25 ms    25 ms  62.157.251.34
  6    33 ms    32 ms    32 ms  core4.hetzner.de [213.239.245.2]
  7    36 ms    56 ms    35 ms  core21.hetzner.de [213.239.245.13]
  8    35 ms    35 ms    35 ms  juniper1.rz12.hetzner.de [213.239.245.78]
  9    28 ms    27 ms    27 ms  hos-tr2.ex3k3.rz12.hetzner.de [213.239.228.164]

10 35 ms 35 ms 36 ms dsa-de210-hz.vilayer.com [78.46.77.108]

Hello Goib,

Even if the crash might very well have the same root cause as the one in issue #15842, we should investigate these crashes on an individual basis.

Please send us a dxdiag report and files from this folder: "C:\Users\<Name>\AppData\Local\DayZ\"

Pack the files into a .rar file. If the *.rar is smaller than 5.000KB, you can attach it here. In case it's larger than that, please try uploading it to a file sharing website and link it here.

For future reports please refer to the "How to guide" http://feedback.dayzgame.com/how-to-user.html

Thank you,

JStewart

Goib added a comment.Aug 19 2014, 1:35 PM

Hi,
thanks for the response.

i've followed your advise and uploaded the needed files:

DxDiag: http://ul.to/7edzf0gj

Crash DUmp Report: http://ul.to/d3rs9om3

edit: btw sorry, next time i will read the "how to guide" first before reporting an issue

Kira added a comment.Aug 20 2014, 1:56 PM

Hey

Thank you for the report. Unfortunately these files you provided are over a month old so could you please reproduce the crash and upload it once more? Please note that you have to delete the DayZ folder from AppData first in order to create a new crash dumps.

Sorry for the inconvenience and thank you for your help!

Goib added a comment.Aug 20 2014, 2:36 PM

Problem seems to be fixed since todays maintenance.

Kira added a comment.Aug 20 2014, 3:00 PM

Hey

Glad to hear that. Please do not hesitate to report any more crashes or bugs if found.

Thank You for your help!