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Game crashes with message "DayZ has stopped working" every 10 to 30 minutes approximately
Closed, ResolvedPublic

Description

I have not noticed any patterns to the crashes, but whenever I play DayZ the game will crash without fail anywhere between 10-30 minutes. I have not noticed any similarities between certain characters, items, or locations. Most of the time that the crashes have happened I have been running (probably a coincidence since most of the game is running), other times it has happened while road signs are loading (while they look like static, before the name pops up). Seemingly random, crashing every 10-30 minutes (without fail. EVERY time!).
Side note: It is not overheating, I play games such as Skyrim and Team Fortress 2 without any issues, and the GPU usually is 10 degrees higher when I play those (they have never crashed a single time)

Details

Legacy ID
903396789
Severity
None
Resolution
Fixed
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Seems to be random

Additional Information

All of my settings are on the lowest or disabled, I have played almost 30 hours and the game has never gone longer than 50 minutes without crashing.

Event Timeline

Kadardes edited Steps To Reproduce. (Show Details)Aug 9 2014, 2:33 AM
Kadardes edited Additional Information. (Show Details)
Kadardes set Category to Game Crash.
Kadardes set Reproducibility to Always.
Kadardes set Severity to None.
Kadardes set Resolution to Fixed.
Kadardes set Legacy ID to 903396789.May 8 2016, 7:26 PM

It has been happening more frequently now.. the game is basically unplayable as it crashes to the desktop every 10 minutes or so

Bump for visibility

_tom added a subscriber: _tom.May 8 2016, 7:26 PM
_tom added a comment.Aug 16 2014, 6:10 PM

It crashes since 0.45.124.426. So devs, look in your code what you changed and fix this. We don't need another improved fire extinguisher! PLEASE, fix your bugs before adding new content.

I haven't been able to play at all since I bought the game, I've given up hope because they don't seem to care even though I see the problem is popping up more and more.

Bump for visibility.

Bump for visibility.

Bump........

Kira added a subscriber: Kira.May 8 2016, 7:26 PM
Kira added a comment.Aug 20 2014, 3:36 PM

Hello

Many users stated that this problem was fixed after today's server maintenance. Please let us know if you are able to reproduce the issue or not.

Thank You.

@Kira, do you know the reason for that problem ?!

Played for 25 minutes straight (longest I've played in a week and a half without a crash, I will update if it crashes again. Thank you for your response!

Game just crashed after another session that was less than 15 minutes long while I was running in a forest near karmanovka.. Let me know if you need any more information.

Kira added a comment.Aug 21 2014, 4:12 PM

Hey Kadardes. We are sorry that you still have the problem. Could you please attach a new crash dumps? You can do that by deleting the DayZ folder from AppData. Then please try to reproduce the crash again and attach newly created crash dumps.

Thank You for your help!

I'm not sure how to delete the old files that I originally uploaded but I uploaded 2 more recent files after another crash and deleting the dayz folder in appdata.

Let me know if there is any other information I can provide.

Having same issue - when it crashes to desktop its a BEX error- attached my log and error below - thanks - makes even the alpha very frustrating.

Problem signature:

  Problem Event Name:	BEX
  Application Name:	DayZ.exe
  Application Version:	0.48.124.737
  Application Timestamp:	53ea1406
  Fault Module Name:	StackHash_0a9e
  Fault Module Version:	0.0.0.0
  Fault Module Timestamp:	00000000
  Exception Offset:	00000000
  Exception Code:	c0000005
  Exception Data:	00000008
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1033
  Additional Information 1:	0a9e
  Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:	0a9e
  Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt
R834 added a subscriber: R834.May 8 2016, 7:26 PM
R834 added a comment.Aug 24 2014, 11:00 AM

Hi ahtawulfa,

Could you please upload your files to a separate issue?

Thanks

Bump for visibility. I'd really like to be able to play DayZ but this bug is game breaking and has been there since I bought the game a month ago. Pretty disheartening considering I spent 30 dollars..

Bump for visibility.

Bump for visibility....

buuuuuuuuuuuuuump

Confirmed, I have the same issue...every 30 minutes or so, game is crashing...
(opened a own ticket, just for sake...)

same problem.. unplayable until this crash fixed

Kadardes..I solved my issue by switching from win7 32bit to win7 64bit...

Thats interesting.. Unfortunately I have no way of doing that =(

Will this ever be fixed? I'm beginning to lose hope and I just kind of want my money back at this point..

duboges added a subscriber: duboges.May 8 2016, 7:26 PM

i am having this problem too
but i cant find my dump reports so my complaint/report will probably be ignored
YOU ARE NOT ALONE I HAVE ABOUT 50 HOURS IN GAME AND HAVNT BEEN ABLE TO STAY CONNECTED FOR MORE THAN 60 MINUTES
this is pure garbage

its the worst when you meet somebody and then YOUR GAME CRASHES AND THEY KILL YOU FOR ALL YOUR GEAR

I SWEAR TO FOX

Bump for the millionth time.. Dont expect a response but fuck it

ATTN PLAYERS OF DAY Z

-------I FOUND A BAND-AID SOLUTION-------<<<<<<

(works for me atleast)
i found that my game does NOT crash while i am wielding a 2 handed weapon.
THIS SUCKS..... YES I KNOW BUT I WAS CATUALLY ABLE TO RUN FROM BEREZINO TO NWAF AFTER FINDING A FARMING HOE.

ATTN DEVS OF DAY Z
DO SOMETHING. game cant be tested if its not playable..... -_-

adnel added a subscriber: adnel.May 8 2016, 7:26 PM

fix the crash i cant play game now is two month fixxx the game

Bump.. Please do something about this..

could you please delete contents of your DayZ AppData folder (C:\Users\Your Username\AppData\Local\DayZ), reproduce the crash again and attach newly created .rpt, .mdmp and .bidmp files to this issue?
Thank you!

andy added a comment.Sep 16 2014, 12:11 PM

Hi Kadardes,
could you please follow legogamer2's instructions above and attach new Appdata files? We cannot help you without these files provided, as recent as possible.
I have deleted the old attachments, so you should be able to.
Thank you!

After playing for over an hour I was unable to replicate the Crash to Desktop error I have been getting, so thank you for you work in fixing that. I am now experiencing a new issue which occurs randomly (like the old error) that brings my fps down to around 5 fps (compared to the normal 30). When this happens the screen will flicker briefly which is followed by the low fps and also objects rendering incorrectly. When I am inside a building when this happens, all of the walls and objects inside of the building turn invisible so I have a difficult time navigating (not that 5 fps is playable). I have figured out that enabling or disabling vsync (whichver it is not currently set to) will cause the game to reload everything and it is back to normal. I have not gone longer than 5 minutes without this happening. I will make a new topic about this as the old issue seems (for now) solved. I have attached a screen shot of what my game looks like from inside of a building after this new issue occurs (also notice it is raining inside when this happens)

Kadrees I now how the same problem.... My game no longer crashes but I experience horrible fps drops and rendering issues making the game almost as unplayable. I have yet to update my own ticket.

Tycek added a subscriber: Tycek.May 8 2016, 7:26 PM
Tycek added a comment.Sep 23 2014, 9:12 AM

Same problem here...

andy added a comment.Sep 23 2014, 9:30 AM

Hi Kadardes and others,
the crashes should be mainly fixed, please create a new ticket if you encounter any more crashing.
The issue with performance drops is known and the #0017013 ticket is used as a primary report for it, please refer to that ticket for information or to provide details.
Thank you,
Andy