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Game Crash
Closed, ResolvedPublic

Description

Before the update i'd get away with 20 minutes of gameplay before it cut out. Since the 0.47 update I now get 3mins or so then it crashes. I've updated my graphics card etc and my computer meets all the requirements if not smashes them. Before the new graphics card it didn't used to crash. Any help would be greatly appreciated as I'd just like to play the game!

Details

Legacy ID
641697069
Severity
None
Resolution
Fixed
Reproducibility
Always
Category
Game Crash

Event Timeline

ollielufc11 set Category to Game Crash.Jul 30 2014, 4:55 PM
ollielufc11 set Reproducibility to Always.
ollielufc11 set Severity to None.
ollielufc11 set Resolution to Fixed.
ollielufc11 set Legacy ID to 641697069.May 8 2016, 7:14 PM

It's been like this for 5 days and you would think it would be a priority as people that are unable to play the game are less likely to want to buy the game or recommend it whereas someone who can play it but little bugs are annoying them it isn't the end of the game for them. I'm starting to get pissed off now as there's no updates to the situation and I feel like i'm just considered as a bag of money for them and now they've got it they don't care.

SebaK added a subscriber: SebaK.May 8 2016, 7:14 PM
SebaK added a comment.Jul 30 2014, 9:47 PM

same here. Game is ubplayable for me after patch

SAME THING WITH ME. Before 0.47.124641 I could play 20 minutes - 30 minutes. Now I only get a minute tops.. PLEASE HELP.. I have submitted a report of my own with the relevant files, DxDiag report and dayz files.

VOTE UP MY REPORT AS WELL AS THIS ONE. LETS GET THIS THING SORTED =]

R834 added a subscriber: R834.May 8 2016, 7:14 PM
R834 added a comment.Jul 31 2014, 2:02 AM

When reporting a crash you need to upload a dxdiag report and the files from
C:/Users/<Name>/AppData/Local/DayZ/

Pack the files into a .rar file - if the RAR is smaller than 5000KB, you can attach it here. If it's larger, please upload it to a file sharing website and link it here.

Thanks

I believe this is what you need R834? I haven't got a file under the AppData file so i've just looked for anything related to DayZ. If you need more info please ask. Thankyou for your reply!

Same issue here, or very similar issue at least. Game freezing after a couple of minutes of gametime, was improved to 15-20 minutes bydefragmenting and reinstalling the game, but still crashing no matter what.

R834 added a comment.Jul 31 2014, 3:03 PM

@ollielufc11
You may need to show hidden folders in order to be able to see the AppData files

@dark-bats
Please open a separate issue including the requested files

Thankyou, I've just done that and attached the zip (DayZv2.rar) I also have a video of what has been happening.

http://www.youtube.com/watch?v=TiY1awHk2x0&feature=youtu.be

Also is this being looked at as a matter of urgency? As it seems for most people this is the same problem.

SebaK added a comment.Jul 31 2014, 4:14 PM

Please help... I cant play after patch...

Kira added a subscriber: Kira.May 8 2016, 7:14 PM
Kira added a comment.Jul 31 2014, 4:33 PM

Hey,

Thanks for the report and the files. Please be patient, we are constantly working on fixing the crashing.

Anyone else experiencing the same or similar problem please create a new issue providing detailed information and the files required.

Thank you all for your help!

Thankyou Kira, I await your swift and positive conclusion to the matter. Thankyou for taking the time to help your customers and fans!

seconded.. much appreciated

If you could keep us up to date with the latest info and a timescale which we could expect it to be hopefully fixed by then that'd be great. As the not knowing is what gets people agitated. As you can see by the vast amount of people on here tearing their hair out. Twitter or Facebook either or would be brilliant.

I wanna play so bad lol =]

Are we likely to be hearing anything this weekend? I understand it's in Alpha and you need the community to help in building this game but at least give something back to us and let us know what's going on and a rough timescale. At the end of the day without us there wouldn't be a game!

I've tested further and managed to get a little more playing time. I defragged and cleaned everything. ran anti virus and managed to make a 10+ minute run from komarovo to the military base just outside pavlovo. I managed to enter 2 buildings without crashing but the 3rd i crashed. I don't believe it's anything to do with buildings I think it's the adjustment to the FPS when going from third person to first person. before the update i was able to play 30+ minutes. I should of make a complaint then as I probably could be playing like normal again but it seems many people have this same problem where they could play a little in 0.45 then 0.47 it's just crashing 24/7. The game is also causing the CPU to go to full capacity and sometimes RAM to 70% (which shouldn't be a problem). The disk drive is another problem of which the game causes to go to 100%. I've noticed very often when the game crashes to desktop the CPU and disk are at 100% or close to. If the problem isn't sorted soon i'm going to try switching to 64bit as to improve certain aspects of the computer. Maybe 32bit has just been overlooked when programming for the new update? I notice several people with the same problem have a 32bit.

Are developers looking into this as we speak? Think it's a bit rude that we've brought the game and are helping with the development and reporting issues only to be ignored.

im also on 32 bit and crash

R834 added a comment.Aug 2 2014, 7:31 PM

Hi,

Your issue has been acknowledged so the devs will be looking into it, yes.

Somebody will reply when they think the cause of the crash has been fixed.

I've asked several people on a new thread and I believe it's because of 32bit and I also believe it to be to do with FPS as well. As i've calculated it and most people get 60FPS but still with a decent graphics card im only getting 40...

Ive just been trying older drivers for the graphics card i have and the older drivers seem to give me a better fps and play time... it still crashes though after about 2 minutes rather than 30 seconds lol

adnel added a subscriber: adnel.May 8 2016, 7:14 PM
adnel added a comment.Aug 3 2014, 11:46 AM

2 day without day z bicouse stupid crash :( i hope so that they fix this with 32 bit OS very soon

plllleeease fix this for wednesday patch

adnel added a comment.Aug 4 2014, 10:16 PM

when i am buy this game i acept that i fight with issue and glitch but i dont wana acept crash , i buy this game and cant play that is not fair, isnt ?? plss Bohemia stuff fix this crash soon bicouse now is 4 days that i cant play Day Z.
Sorry on my BAD ENGLISH.

adnel added a comment.Aug 5 2014, 1:49 AM

ollielufc11 that is what i think and i know how you feal i buy this game for playing not that i look her in libary this is so fustration for me.

This is obviously a big issue as I opened a thread before and it had around 10/15 people complaining of the same issue. Now you may not think that's alot but when you think of all the people that don't know how to report their issue because they dont have twitter as it's rubbish they wouldn't get put in contact with this area. Therefore there is probably 5% of the community all with the same issue. Yet it's not even acknowledged that there's a problem on twitter or facebook and they don't keep people up to date. We brought the game in good faith that we'd be treated with respect and that if ever such a problem did arise, we'd be updated and acknowledged. This game is now starting to feel like a waste of time. I mean I love the game but the "dev team" just seem useless.... I mean what a way to start pissing off your own community just for people not to recommend the game to anyone because of the lack of effort to help people. Rather than starting on a new update and trying to rush that out as quick as possible try sorting out all the other problems! For instance this problem, the servers hardly ever appearing, zombies glitching through walls, the problems with certain items in inventory.

adnel added a comment.Aug 5 2014, 2:07 PM

ollielufc11 look there is new therad about crash and they say need more info omgg i think that we cant play this game 2 or 3 month this is not fair bicouse that is mean that i m throw my money, BOHEMIA this is not fair why you need more info we have 32 bit Os that is the only problem and look in that direction

I've just seen all the new crash threads, it's pretty simple.... Program the game with a 32bit computer because pretty much anything that works on 32 will work on 64. Then they wouldn't have this problem.

Any news yet? It's been a week since the update, I reported it straight away the team knew about it yet we're still waiting? No updates on progress, Nothing.... Really disappointed. Yet I still hear things on facebook about 0.48 servers being shut down and updated etc I mean wtf?! Fix the game first!

I have this issue as well. But for me it's a matter of seconds. Running 64 bit windows 7 AMD rig, both CPU and GPU. I didn't have this issue with 0.46.

EF1504 added a subscriber: EF1504.May 8 2016, 7:15 PM
EF1504 added a comment.Aug 6 2014, 8:57 PM

I got the same problem...
I opened a thread too, added the needed files and I'm waiting for a response for 3 days now. I really love the game but it's unplayable now, hope they fix it soon.

They obviously don't care about the performance issues, they are too busy adding new things to the game as if it isn't in Alpha. FIX YOUR HORRIBLE PERFORMANCE PROBLEMS FIRST, THEN ADD PERSISTENT ITEMS, NOT THE OTHER WAY AROUND!

adnel added a comment.Aug 7 2014, 2:04 PM

7 days withaout day Z this is now getting more more more more more more more and moreeeeeeeeeeeeeeeeeeeeeeee fustration plss fix this sutpid crash i wana playyyyyyyyyyyyyyyyyyyyyyyyyyyyyy gameeeeee how much i must wait that they fix crash .

I have noticed something with this. It always crashes when the graphics are intense and when traveling in graphic intense areas, such as cities. But if i lower everything to the lowest settings, it actually does not crash. I experience sudden stuttering and lag from time to time, but it deos not crash. However, if i increase the detail of, say the textures, these occasional lags eventually turns out to crash the game. As if it gets overloaded or something. I can increase the graphics and play as long as i look down into the ground. But if i look up it's only a matter of seconds until it lags into a crash.

Oh wow they actually acknowledged the problem.

I have managed to get rid of my crashes i think. Have played for over an hour now. As i said before it crashed in a matter of seconds from the point i had spawned.
I have and AMD rig. 1100T CPU and HD7870 GPU, 16 gig ram. I had DayZ installed on my external USB 3.0 Seagate HDD. What i did was to move the game to my internal 250GB SSD and install the latest AMD beta GPU driver 14.7. Now i can play at the same graphics as before without a crash in over an hour.

Can it be related to the slow access of the HDD that caused it maybe?

EDIT: 3 hours and counting.

andy added a comment.Oct 6 2014, 3:19 PM

Hi ollielufc11,
is this still an issue?
Regards,
Andy

No i upgraded to 64 bit after not hearing anything for weeks. Worst fucking service i've ever had.

andy added a comment.Oct 6 2014, 4:37 PM

Sorry to hear that, please keep in mind that the game is in a very early stage of the development and the developers oftentimes struggle to find time to take a look into crashes and such. This is something that the game states every time before even getting into Main Menu.
However the delay here was indeed unacceptable.
I apologise once again.