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Game Settings Monitor Display Vertigo
Closed, ResolvedPublic

Description

I have a disability that causes me to get severe vertigo or "car sickness" when I play particular games. I have switched different view modes, ratios and resolutions none have seem to lessen the issue or help me. I have contacted Steam Support to issue a refund for this game however they have denied me since it is an "Early Access Game". This has nothing to do with the game itself, just my inability to play it due to my personal disability. I am not able to play more than 5 minutes at a time, and have only purchased it recently. They advised me to contact you for additional support, though I am not sure you would be able to assist me.

Details

Legacy ID
4194797187
Severity
None
Resolution
No Bug
Reproducibility
Always
Category
Game Settings
Steps To Reproduce

na

Additional Information

I have contacted steam, to either refund it or return it to my inventory so I can gift the purchase. However as of yet I am not able to play.

Event Timeline

LissyBear edited Additional Information. (Show Details)
LissyBear set Category to Game Settings.
LissyBear set Reproducibility to Always.
LissyBear set Severity to None.
LissyBear set Resolution to No Bug.
LissyBear set Legacy ID to 4194797187.May 8 2016, 7:14 PM

Hello,

please contact our support department through

faq.bistudio.com

Thanks!