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My game crashes very often :(
Closed, ResolvedPublic

Description

My Dayz crash often.

I play maybe 5 minutes and than the message is there " Dayz doesnt work anymore"

It would be nice if someone could help me

Thank you :)

Details

Legacy ID
4192681512
Severity
None
Resolution
Fixed
Reproducibility
Have Not Tried
Category
Game Crash

Event Timeline

Andrea set Category to Game Crash.Jul 14 2014, 2:36 PM
Andrea set Reproducibility to Have Not Tried.
Andrea set Severity to None.
Andrea set Resolution to Fixed.
Andrea set Legacy ID to 4192681512.May 8 2016, 7:03 PM

Hi,

you apparently send us the files from your documents folder. This folder unfortunately doesn´t include the files we need.
You need to send files from : "C:\Users\<Name>\AppData\Local\DayZ\"

To get to this folder you need to enable hidden files in your computer.

Once you send these files we will be able to help you.

Thanks.

Andrea added a subscriber: Andrea.May 8 2016, 7:03 PM

I uploaded a new RAR. archive. Hopefully its now the right one.

Thank you :)

Hey,

it is the right file.
Thank you for the feedback. We are aware of this issue and are currently working on a fix.

Please keep monitoring this issue for further updates.

Thank you for the quick response.

So I will get soon Help or I have to wait? So it´s not a problem with my Pc?

Thank you

Hey,

we are currently analyzing the files you sent us. This may take some time but new versions are pushed to steam along with fixes which might fix your broblem. So please for now keep testing the newest versions.

Once again thank you for your files.

Cheers

Thank you very much :)

Can´t wait :)

And a big thank you for your quick and good support here!

Hey,

thanks for the appreciation and you are very welcome.

Cheers

andy added a subscriber: andy.May 8 2016, 7:03 PM
andy added a comment.Oct 15 2014, 2:29 PM

Hi Andrea,
is this still an issue?
If so, please reproduce the crash again and upload the new contents of the AppData folder.
Thank you,
Andy

andy added a comment.Feb 18 2015, 11:35 AM

We believe this has been fixed - please submit a new ticket if the issue persists.
Regards,
Andy