**Overview
Before submitting a feedback / bug report, please make sure to do following:**
- Search through the Feedback Tracker
- If you cannot find issue you've encounter in any of these, report it
**Searching through Feedback Tracker**
**Quickly search through the Recent Tasks on the main page**
- If you experience an issue shortly after update, there is a big chance someone already reported similar issue
- If you encounter a crash and similar crash was already reported, please report it and do so in your own ticket so we can track the crash and its progress
- Go to the Maniphest page for more thorough search
- Hit Edit Query to display search options
- To search for Silica issue, make sure the Silica tag is present
- Try to use Contains Words to find the issue you are experiencing
- You can try and use any other search options
- Remember though, that other users may not always fill in all the info and if your search is too specific, you might end up empty handed
**Creating a ticket**
- Click on the STAR ( ⭐ ) symbol in the upper right corner of the FT screen (next to your profile picture) (IT IS NOT POSSIBLE TO SUBMIT A TICKET WITHOUT REGISTERING)
- Select one of the Silica forms corresponding with the type of issue you experience (example: Standard report for reporting issues or private if sensitive information or crash info is being handled)
- Fill in all the important information (proper descritpion, game version, attach files - crashdumps, pictures of visual issues, videos of sound issues) and any other info you find relevant.
- The more information we get the faster we are able to find and fix the issue
- After you have filled in all the important information hit Create New Task below the ticket form