I cannot think of anything special that I was doing at the time of the crash. I was not in my inventory or menu, nor taking any kind of action. I was simply running. My game has crashed previously, but it has never caused the death of my character. I'm not sure what can be done, but as it is truly depressing to lose a character with over 20 hours of game time logged and even enough to make me consider not playing further, I figured it would be best to report the issue.