- //**Creating a ticket**// - Click on the PLUS (+) symbol in the upper right corner of the FT screen (next to your profile picture) - Select New Project Argo Bug Report - Fill in all the important information (proper descritpion, game version, attach files - crashdumps, pictures of visual issues, videos of sound issues) and any other info you find relevant. ** - Attach RPT and DxDiag files ([[ https://feedback.bistudio.com/w/ft_argo_howto/gamecrash/ | Tutorials on how to do that can be found here]])** - The more information we get the faster we are able to find and fix the issue - After you have filled in all the important information hit Create New Task below the ticket form - //**Version/Revision number**// - In-game > Main Menu/ Pause Menu -> lower right corner of the screen - Executable file -> right-click - Properties - Details tab - RPT file - Windows: C:\Users\<Name>\AppData\Local\Argo\ - //** Provide as much info as possible**// - Title -> Short description of the issue, you can include some basic info like error code - Description -> Information about when and how crash happens - is it after certain amount of time, is it random or after performing certain action - Reproducibility -> use this to warn us that it might not be easy to come across this issue, you can type the repro rate [e.g. x%, (y/z)] to make sure the value is precise - Steps to reproduce -> if you are able to reproduce the crash by performing certain action/s please tell us how - Additional Information -> Anything that comes in mind and seems relevant, - If you know how to reproduce a crash, please include this information - Files - like crashdumps, DxDiag, pictures, etc., upload them to Additional Info if possible - Drag and Drop the zip file into the Additional Information text box - Click on the Upload button (little cloud with an up-arrow) and select the prepared crashdump zip in the Additional Information text box

- //**Creating a ticket**// - Click on the PLUS (+) symbol in the upper right corner of the FT screen (next to your profile picture) - Select New Project Argo Bug Report - Fill in all the important information (proper descritpion, game version, attach files - crashdumps, pictures of visual issues, videos of sound issues) and any other info you find relevant. - **Attach RPT and DxDiag files** ( RPT tutorial below, [[https://en.wikipedia.org/wiki/DxDiag | DxDiag tutorial]] ) - The more information we get the faster we are able to find and fix the issue - After you have filled in all the important information hit Create New Task below the ticket form - //**Version/Revision number**// - In-game > Main Menu/ Pause Menu -> lower right corner of the screen - Executable file -> right-click - Properties - Details tab - RPT file - Windows: C:\Users\<Name>\AppData\Local\Argo\ - //** Provide as much info as possible**// - Title -> Short description of the issue, you can include some basic info like error code - Description -> Information about when and how crash happens - is it after certain amount of time, is it random or after performing certain action - Reproducibility -> use this to warn us that it might not be easy to come across this issue, you can type the repro rate [e.g. x%, (y/z)] to make sure the value is precise - Steps to reproduce -> if you are able to reproduce the crash by performing certain action/s please tell us how - Additional Information -> Anything that comes in mind and seems relevant, - If you know how to reproduce a crash, please include this information - Files - like crashdumps, DxDiag, pictures, etc., upload them to Additional Info if possible - Drag and Drop the zip file into the Additional Information text box - Click on the Upload button (little cloud with an up-arrow) and select the prepared crashdump zip in the Additional Information text box

- //**Creating a ticket**// - Click on the PLUS (+) symbol in the upper right corner of the FT screen (next to your profile picture) - Select New Project Argo Bug Report - Fill in all the important information (proper descritpion, game version, attach files - crashdumps, pictures of visual issues, videos of sound issues) and any other info you find relevant. ** - Attach RPT and DxDiag files ([[ https://feedback.bistudio.com/w/ft_argo_howto/gamecrash/ | Tutorials on how to do that can be found here]])** - **Attach RPT and DxDiag files** ( RPT tutorial below, [[https://en.wikipedia.org/wiki/DxDiag | DxDiag tutorial]] ) - The more information we get the faster we are able to find and fix the issue - After you have filled in all the important information hit Create New Task below the ticket form - //**Version/Revision number**// - In-game > Main Menu/ Pause Menu -> lower right corner of the screen - Executable file -> right-click - Properties - Details tab - RPT file - Windows: C:\Users\<Name>\AppData\Local\Argo\ - //** Provide as much info as possible**// - Title -> Short description of the issue, you can include some basic info like error code - Description -> Information about when and how crash happens - is it after certain amount of time, is it random or after performing certain action - Reproducibility -> use this to warn us that it might not be easy to come across this issue, you can type the repro rate [e.g. x%, (y/z)] to make sure the value is precise - Steps to reproduce -> if you are able to reproduce the crash by performing certain action/s please tell us how - Additional Information -> Anything that comes in mind and seems relevant, - If you know how to reproduce a crash, please include this information - Files - like crashdumps, DxDiag, pictures, etc., upload them to Additional Info if possible - Drag and Drop the zip file into the Additional Information text box - Click on the Upload button (little cloud with an up-arrow) and select the prepared crashdump zip in the Additional Information text box