It would be great if we could upload files(bans/whitelist) using FTP because the API still gives errors (like 500/502/504) from time to time, although not as often as before. Having the option to upload files this way would be a good backup plan for when other things go wrong. I know it's a big request, but I've been running servers for over 7 years, and dealing with troublemakers has always been a challenge. The recent issues with the Nitrado API have only made it harder. I hope you can consider this feedback.

I have this issue at times as well, with servers with little or no activity see the log example below