I recently started a new character on a hardcore server with a friend of mine. I had zero equibment but he was fully equibbed since he had the character for a couple of hours. now unfiortunately, he timed out but his character stayed in so long so when he came back in, he killed it and i was able to loot it perfectly fine. Now, after he logged out normally and came back in, he started a new character since he obviously was killing himself. I see the problem in the characters stayin in so long after you actually logged out. Hope it helps, maybe it was reported several times already..