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Character gets deleted sometimes randomly after joining other server
Closed, ResolvedPublic

Description

EXTREMELY ANNOYING
Sometimes when joining another server the character is deleted and a new one is spawned. In 50% of the cases a restart prevents complete loss. But the other 50% is what makes me rage. The character is LOST COMPLETELY FOR NO VISIBLE REASON. All the work of days of looting and fighting simply gone.

Today the old character was still visible in the menu but I was not able to recover it in any way. After disconnecting the first time regularly from server the new one showed up in menu. Killing the process keeps the menu character but not the ingame character.

Please fix this very annoying bug soon.

Details

Legacy ID
1990237722
Severity
None
Resolution
Duplicate
Reproducibility
Random
Steps To Reproduce

Log on and off on different servers. 3 times complete loss/40h of gaming.

Additional Information

further bug information:
I like programming and thought about this bug on my own. The only plausible explanation is that on logging off/on some kind of error or asynchrony happens that leads to a new character being spawned instead of handling the error/asynchrony professionally. Maybe it could be just a placeholder exception management because of not knowing how to handle this problem yet.

Fix suggestion:
I assume the character is stored in a cloud.
In this case the cloud should accept only delete/respawn commands with a specified, detailed death/unconsciousness reason report from the server the player is logged on to. The death report could be implemented similar to minecraft (to get the code google: "minecraft coder pack"). The cloud then should ignore all respawn commands with death reasons not possible with normal gameplay and send an error message back instead, which causes a reload of the character.

Sorry if my English is not 100% correct I'm not a native speaker.

contact me for more detailed bug descriptions, I will not post every single bug detailed here not knowing if it will be heard.

Event Timeline

HL65536 edited Steps To Reproduce. (Show Details)Jan 17 2014, 1:27 AM
HL65536 edited Additional Information. (Show Details)
HL65536 set Category to category:characters.
HL65536 set Reproducibility to Random.
HL65536 set Severity to None.
HL65536 set Resolution to Duplicate.
HL65536 set Legacy ID to 1990237722.May 8 2016, 4:28 PM
R834 added a subscriber: R834.May 8 2016, 4:28 PM
R834 added a comment.Mar 1 2014, 4:27 PM

Please refer to the main character save loss thread at #78

Thanks