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Charactor reset on server crash.
Closed, ResolvedPublic


I experienced 3 servers crashes today on 3 different servers. Two of those times my character was deleted and I was a fresh spawn.


Legacy ID

Event Timeline

komplex set Category to Multiplayer.Dec 17 2013, 7:27 AM
komplex set Reproducibility to Sometimes.
komplex set Severity to None.
komplex set Resolution to Duplicate.
komplex set Legacy ID to 484984152.May 8 2016, 2:05 PM
Brimi added a subscriber: Brimi.May 8 2016, 2:05 PM

To solve your problem we need dxdiag and all files from this folder: "C:\Users\<Name>\AppData\Local\DayZ\"

Can you pack the files in winrar and upload it somewhere please?
When the *.rar will be smaller than 2.097k, you can attach it here. Thank you.

Could be related to 0000078: Character save loss?

Blaerah added a subscriber: Blaerah.May 8 2016, 2:05 PM

At least it didn't happen for everyone.

It might be a good idea to consolidate feedback and votes on a single copy of this issue so we get maximum visibility on it.

That's the oldest submission, and currently has the most votes. Vote it up and leave notes with your own experiences.

komplex added a subscriber: komplex.May 8 2016, 2:05 PM

With the latest patch, this is no longer an issue for me.

@ZedsDeadBaby, please stop spamming 'duplicate'. You obviously have no idea what 'duplicate' means in programming bugfix issues. Just because it's about 'character reset', it doesn't mean it's the same issue for christ's sake.

Please post that it's a duplicate if and only when it is exactly the same issue caused by the same reason.

Character reset when joining a specific server, character reset when server crash, character reset for no apparent reason are three different issues with three different fixes for the devs.

Please stop spamming.

@mark3236, thanks for your advice.

It is true I don't know that all of the character reset issues are "duplicates" of one another, which is why I didn't use the word "duplicate," but rather said "some variation" of the problem.

I promise I know a thing or two about bug categorization and how helpful it can be to consider a set of similar issues together. Considering the level of detail in each report (mostly very little), it would be impossible for the developers to investigate each as a completely separate issue.

Perhaps there are one or more character deletion issues, perhaps not. In either case, it's helpful to know that the problem is impacting a wide variety of players who are all putting these issues in. Having them grouped together will be helpful for reviewers regardless of whether they turn out to be actual duplicates. By examining the different information in each issue, a developer can build a more complete picture of the issue or issues that they are facing.

"Character reset when joining a specific server, character reset when server crash, character reset for no apparent reason are three different issues with three different fixes for the devs."

Every single issue involves a reset upon log-in. So, no, they are not necessarily completely separate issues. Nobody, thus far, has reported a character reset mid-play (i.e., being kicked off or suddenly deleted). Everyone reports the same - character is fresh after logging in to a server - whether after a crash or otherwise.

If your report is correct and the culprit is certain servers which consistently reset your character, then it is quite likely other people's issues arise when they disconnect from one server and reconnect to one of the corrupt servers, thus deleting their character.

We have no way to know whether these are separate issues or not, so we just provide as much information as we can to the developers and let them take it from there, right?

You're concerns about "spam" seem somewhat overblown.

The bug happens quite a while and is pretty frustrating sometimes. I get this bug a lot and might be able to help on the issue.

You can log in normally the first time for me but once you change servers a few times your character gets deleted. Frustrating because some servers are stuck on wait for host and once I exit them and change my character is gone.

I have confirmed that waiting a while when changing servers or closing the application helps quite a lot.

Kira added a subscriber: Kira.May 8 2016, 2:05 PM
Kira added a comment.Mar 6 2014, 3:26 PM

This is a duplicate report. Please use the search function before posting an issue.

Refer to #78 for further development or to provide additional information on the issue.

Thank you.