Page MenuHomeFeedback Tracker

game crash by loading mission (single-player campaign)
Assigned, WishlistPublic

Description

game crashed by loading mission

Details

Legacy ID
2368178385
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash

Event Timeline

Abrams1-2 set Category to Game Crash.Feb 6 2016, 5:03 PM
Abrams1-2 set Reproducibility to Always.
Abrams1-2 set Severity to None.
Abrams1-2 set Resolution to Open.
Abrams1-2 set Legacy ID to 2368178385.May 8 2016, 1:40 PM
Abrams1-2 edited a custom field.
Bohemia added a subscriber: Koala.Feb 6 2016, 5:03 PM
Koala added a comment.Feb 6 2016, 5:38 PM

Hello and thanks for the crashdump files.

As far as I know, you are not the only one with that problem (0xC0000005 - STATUS_ACCESS_VIOLATION).

The developers are aware of that problem (happened to me too under different circumstances).

Hello,

we are sorry for the trouble you are having with the game.

This error is very generic. It may be caused by many issues, such as a hardware malfunction, a virus in the computer, but also an error in the game itself. Possible solutions:

-Update the graphics card drivers to a newer version.
-Rollback the graphics card drivers to an older version.
-Check the temperature of your GPUs and CPUs.
-Verify the integrity of the game cache using Steam.
-Re-install DirectX.
-Uninstall the Visual C++ 2013 Redistributable package (x86 version), restart your computer and install the package again (do not use the Repair function).
-Run a Windows System File Check tool to repair corrupted system files.

Please let us know if any of this helped.

Thank you