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Game crash
Assigned, WishlistPublic

Description

Game crash

Details

Legacy ID
2516505511
Severity
None
Resolution
Open
Reproducibility
Unable To Reproduce
Category
Error Message

Event Timeline

Aqua_HeaD set Category to Error Message.Jan 31 2016, 4:39 PM
Aqua_HeaD set Reproducibility to Unable To Reproduce.
Aqua_HeaD set Severity to None.
Aqua_HeaD set Resolution to Open.
Aqua_HeaD set Legacy ID to 2516505511.May 8 2016, 1:37 PM

Hello,

we are sorry for the trouble you are having with the game.

This error is very generic. It may be caused by many issues, such as a hardware malfunction, a virus in the computer, but also an error in the game itself. Possible solutions:

-Try joining another server, then rejoin the previous one.
-Update the graphics card drivers to a newer version.
-Rollback the graphics card drivers to an older version.
-Check the temperature of your GPUs and CPUs.
-Verify the integrity of the game cache using Steam.
-Re-install DirectX.
-Uninstall the Visual C++ 2013 Redistributable package (x86 version), restart your computer and install the package again (do not use the Repair function).
-Run a Windows System File Check tool to repair corrupted system files.

Please let us know if any of this helped.

Thank you