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вылетает при загрузке игры
Assigned, WishlistPublic

Description

вылетает при загрузке игры

Details

Legacy ID
3424154271
Severity
None
Resolution
Open
Reproducibility
Have Not Tried
Category
Game Startup

Event Timeline

vladmar666 set Category to Game Startup.Jan 25 2016, 11:16 AM
vladmar666 set Reproducibility to Have Not Tried.
vladmar666 set Severity to None.
vladmar666 set Resolution to Open.
vladmar666 set Legacy ID to 3424154271.May 8 2016, 1:34 PM

Hello,

we are sorry for the trouble you are having with the game.

Unfortunately it looks like the crash dumps were not created (we need rpt + bidmp + mdmp files). It could be that your game actually did not crash or it crashed and was killed off (via task manager) too quickly for crashdumps to create.

Next time it freezes, please try to wait a minute or two so the dumps have time to create. If there are no crashdumps after then, we'll try to find another solution.

Seeing the logs that you've sent us, it seems the game is unable to initialize a graphical subsystem. Possible solutions:

-Update the graphics card drivers to a newer version.
-Rollback the graphics card drivers to an older version.
-Check the temperature of your GPUs and CPUs.
-Disable the Steam Overlay.

Also please, if you can, try to message us in English.

Thank you