As the summary says, when we have over 20 people on our server, it will 100% crash within a hour. The game will look like it is "freezing", meaning everyone will run in place. And it will do so indefinitely.
We have 3 servers, and a 100% chance to reproduce it. {F27882} {F27883}
Get more than 15 people, preferably 20+ people. Join server, wait.
We see Bohemia has stopped responding to the issue in other threads due to "not being able to reproduce the issue", please come join and monitor our server and watch it happen, and then take any and all data you need. This is a legitimate open invitation to do so.
We have some information that one of our guys pointed out. We have never had the server become inaccessible while being empty. Meaning that when the server is empty, it runs fine, and people can connect and begin playing.
The issues only arise after we have received 20+ people on the server. This seems to be a critical piece of information, because the correlation (not necessarily causation) is that when we hit X number of players, it becomes a 100% chance to crash. The reason I put X number is because sometimes it will crash with less than 20 players, but more than 20 players, we are at a 100% crash rate.
Hello,
it looks like the crash dumps were not created (we need rpt + bidmp + mdmp files). It could be that your game actually did not crash or it crashed and was killed off (via task manager) too quickly for crashdumps to create.
Next time it freezes, please try to wait a minute or two so the dumps have time to create. If there are no crashdumps after then, we'll try to find another solution.
Thank you
@razazel the mdmp file is to large to upload. What would you like me to do? I will leave a dropbox link here, if there is another prefered method of upload this please let me know and I will switch it over!
https://www.dropbox.com/s/ojmsxaexzotr49n/arma3server_2016-01-24_13-25-36.mdmp?dl=0
I have uploaded the bidmp successfully.
Note: Both the bidmp and the mdmp are from the Taki.rpt above!
More of an update. Server crashed with 10 people on, and there was no mdmp/bidmp files created. We waited for 5-10 min before shutting down the server.
Interesting things to note: A member left the game aprox 1-2 min before the crash and we never saw the disconnect message of that individual.
The Rpt. file became to big to upload so again I will use dropbox.
https://www.dropbox.com/s/8b2foor2s953qzz/arma3server_2016-01-24_16-54-52.rpt?dl=0
We understand Bohemia developers are busy, but we have 3 servers that are unplayable right now. Any immediate assistance would be a god send!
Crashed again, we can't even play on our dedicated server. Any response would be greatly appreciated!
Edit: We are not even getting crash files at all. Only rpts.
I know that it is not a satisfactory solution but does your server still crashes after you deactivated all modifications? There might be some conflicts between the mods which causes the crash.
Yes, we had deactivated all mods. We are receiving the same issue as the thread that all Bohemia officials have stopped responding to for almost 43 days =/
Hello,
if you can, please upload the crashdumps for crashes that occured with no mods running.
Crashdumps with more than 30 mods running is not of much use.
Thank yuo