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Maniphest T85871

Game Crashes due to video issue
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Description

Arma 3 Troubleshooting Report

Sorry for the inconvenience.
Please report this on Arma 3 Feedback Tracker (http://feedback.arma3.com). Thanks to you we may fix the issue faster.

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Process exit

Exit code: 0x00000001 - UNABLE_TO_INIT_DXGI
Running time: 01:58:35.3326708

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System information

Date: 2016-01-22 01:42:35 / 2016-01-21 18:42:35 -07
Current dir: C:\Program Files (x86)\Steam\steamapps\common\Arma 3
Command line: "C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3launcher.exe"
CLR version: 4.0.30319.42000
OS Version: 10.0.10586.0 (Microsoft Windows NT 10.0.10586.0)
OS 64 bit: True
Process 64 bit: False
Culture: en-US
UI Culture: en-US

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Last game report

not provided

Details

Legacy ID
789255033
Severity
None
Resolution
Open
Reproducibility
Sometimes
Category
Error Message

Event Timeline

cw5darnell set Category to Error Message.Jan 22 2016, 2:58 AM
cw5darnell set Reproducibility to Sometimes.
cw5darnell set Severity to None.
cw5darnell set Resolution to Open.
cw5darnell set Legacy ID to 789255033.May 8 2016, 1:32 PM
razazel added a comment.Jan 22 2016, 8:40 AM

Hello,

we are sorry for the trouble you are having with the game.

It seems the game is unable to initialize a graphical subsystem. Possible solutions:

-Update the graphics card drivers to a newer version.
-Rollback the graphics card drivers to an older version.
-Check the temperature of your GPUs and CPUs.
-Disable the Steam Overlay.

If this does not help, please send us crash dumps that are created during the crash (three files with extensions rpt + bidmp + mdmp)

Thank you

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