Page MenuHomeFeedback Tracker

Game Crash KotH Server - Sa-Matra
Assigned, WishlistPublic

Description

Game is Chrash on KotH Server
I have repair my over Steam
I deleted Map files from Server
All Mods Deactivate {F27828}

Details

Legacy ID
3785002866
Severity
None
Resolution
Open
Reproducibility
Random
Category
Game Crash
Steps To Reproduce

When i join the Server the Game is Crashing

Additional Information

Event Timeline

SilencePain edited Additional Information. (Show Details)
SilencePain set Category to Game Crash.
SilencePain set Reproducibility to Random.
SilencePain set Severity to None.
SilencePain set Resolution to Open.
SilencePain set Legacy ID to 3785002866.May 8 2016, 1:31 PM
SilencePain edited a custom field.

Hello,

we are sorry for the trouble you are having with the game.

This error is very generic. It may be caused by many issues, such as a hardware malfunction, a virus in the computer, but also an error in the game itself. Possible solutions:

-Try joining another server, then rejoin the previous one.
-Update the graphics card drivers to a newer version.
-Rollback the graphics card drivers to an older version.
-Check the temperature of your GPUs and CPUs.
-Verify the integrity of the game cache using Steam.
-Re-install DirectX.
-Uninstall the Visual C++ 2013 Redistributable package (x86 version), restart your computer and install the package again (do not use the Repair function).
-Run a Windows System File Check tool to repair corrupted system files.

Thank you

-Update the graphics card drivers to a newer version. - Is Up-to-Date
-Rollback the graphics card drivers to an older version. - Not worked
-Check the temperature of your GPUs and CPUs. - 60-70°C - 140-158°F
-Verify the integrity of the game cache using Steam. - Done Not worked
-Re-install DirectX. - How i do that?
-Uninstall the Visual C++ 2013 Redistributable package (x86 version), restart your computer and install the package again (do not use the Repair function). --

  • Done not worked

When the Server do a restart i can join on this without a error

Sorry for my BAD English

Hello,

thank you for your feedback. Is this issue still present? Would it be possible that you send us more crashdumps if so (2 or 3 should do)?

Thank you

Yes, the problem still exists. I Upload more crashdumps.
I have Upload the .rpt as .tar than is more than one.

Hello,

sorry for the late reply. Recently attached files are only rpts. Do you have rest of the files (bidmp + mdmp) also?

If so, please try to include them.

Thank you