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Maniphest T85698

Arma 3 doesn't start, crashes upon the Arma GFX/Loading bar popping up on screen.
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Description

Basically Arma 3 doesn't start, it crashes upon the Arma GFX/Loading bar popping up on screen.

I've been trying for the past two days to fix this, but I've had no luck.

I've got some screenshots to explain what's happening.

Arma Launcher & Arma loading bar - http://i.imgur.com/js6fStJ.jpg

I then get this issue, where the loading bar etc just turns into a white block - http://i.imgur.com/Lw0OWDN.png

Then I get this - http://i.imgur.com/emHeOey.png

Details

Legacy ID
2664409515
Severity
None
Resolution
Open
Reproducibility
Have Not Tried
Category
Game Crash
Steps To Reproduce

Launch, and see what happens.

Event Timeline

SmithyJ edited Steps To Reproduce. (Show Details)Jan 10 2016, 2:50 PM
SmithyJ set Category to Game Crash.
SmithyJ set Reproducibility to Have Not Tried.
SmithyJ set Severity to None.
SmithyJ set Resolution to Open.
SmithyJ set Legacy ID to 2664409515.May 8 2016, 1:27 PM
razazel added a comment.Jan 11 2016, 12:14 PM

Hello,

we are sorry you are experiencing issues with our game.

Are you running any mods? If so please try to disable them. Should the problem occur again, please export your game log files from the launcher (again, without any mod).

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

SmithyJ added a subscriber: SmithyJ.May 8 2016, 1:27 PM
SmithyJ added a comment.Jan 11 2016, 7:42 PM

No, I'm not running any mods. It's a fresh install of the game from Steam. Never played Arma before either.

Download for the logfile: http://www.filedropper.com/arma3launcherlog20160111t183818admin

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