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Multiplayer lobby or menu with skipintro overheats video card
Assigned, WishlistPublic

Description

When i use -skipintro parameter, game menu with empty world uses 100% of my gpu and heats my video card for over 100C that leads to emergensy pc restart.
This happens only with empty world in menu and slot select lobby.
The game itself doesn't load and heat it that much.

Sys. spec:
Proc: Intel Core i5 4460
VCard: Radeon R9 270X
RAM: Kingsotn 8GB(1600)
SO: WInd 10 64bit

DX diag file included {F27741}

Details

Legacy ID
3857730541
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Use skipintro parameter and enter game menu or just enter multiplayer lobby lobby

Event Timeline

Kopets edited Steps To Reproduce. (Show Details)Jan 6 2016, 2:03 PM
Kopets set Category to Game Crash.
Kopets set Reproducibility to Always.
Kopets set Severity to None.
Kopets set Resolution to Open.
Kopets set Legacy ID to 3857730541.May 8 2016, 1:26 PM
Kopets edited a custom field.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

Kopets added a subscriber: Kopets.May 8 2016, 1:26 PM
Kopets added a comment.Jan 6 2016, 6:08 PM

Arma logs attached

This error is very generic. It may be caused by many issues, such as a hardware malfunction, a virus in the computer, but also an error in the game itself. Possible solutions:

Update the graphics card drivers to a newer version.
Rollback the graphics card drivers to an older version.
Verify the integrity of the game cache using Steam.
Re-install DirectX.
Uninstall the Visual C++ 2013 Redistributable package (x86 version), restart your computer and install the package again (do not use the Repair function).
Run a Windows System File Check tool to repair corrupted system files.

This might not be the game's fault.
You could try running some GPU stress test, like Furmark for example, and see if it crashes too.