in the middle of the game suddenly the screen color became blue and purple over and over suddenly the game closed and pop the error massage {F27698}
Description
Description
Details
Details
- Legacy ID
- 2547777851
- Severity
- None
- Resolution
- Open
- Reproducibility
- Always
- Category
- Error Message
Steps To Reproduce
the problem is i cant play the game
Additional Information
please fix the game
Event Timeline
Comment Actions
Hello,
it looks like the crash dumps were not created (we need rpt + bidmp + mdmp file). It could be that your game actually did not crash or it crashed and was killed off (via task manager) too quickly for crashdumps to create.
Next time it freezes, please try to wait a minute or two so the dumps have time to create. If there are no crashdumps after then, we'll try to find another solution.
Thank you