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I cant launch the game
Assigned, WishlistPublic

Description

everytime i try to launch the game i get this error message

Exit Code: 0x00000001 - UNABLE_TO_INIT_DXGI

Details

Legacy ID
996757047
Severity
None
Resolution
Open
Reproducibility
Always
Category
Error Message
Steps To Reproduce

Just try to play the game

Event Timeline

mitchlee99 set Category to Error Message.
mitchlee99 set Reproducibility to Always.
mitchlee99 set Severity to None.
mitchlee99 set Resolution to Open.
mitchlee99 set Legacy ID to 996757047.May 8 2016, 1:22 PM

Hello,

thank you very much for your feedback.

The game is unable to initialize a graphical subsystem. Possible solutions:

Update the graphics card drivers to a newer version.
Rollback the graphics card drivers to an older version.
Check the temperature of your GPUs and CPUs.
Disable the Steam Overlay.

Should none of these steps work, please export your game log files from the launcher.

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.