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Launcher crashes immediately upon load
Closed, ResolvedPublic

Description

The launcher will crash immediately upon starting up with the following error:

We were unable to initialize launcher. Launcher will now close Reason: [-103] Unknown.

The logs show the following:
...
2015-12-19 15:34:11,685 [FATAL] 1: ShellWindow [Launcher.MainWindow.HandleWindowLoaded:0] System.BadImageFormatException: Could not load file or assembly 'SteamLayerWrap.dll' or one of its dependencies. is not a valid Win32 application. (Exception from HRESULT: 0x800700C1)
File name: 'SteamLayerWrap.dll'

   at Launcher.ViewModels.LauncherViewModel.<ViewLoaded>d__85.MoveNext()
   at System.Runtime.CompilerServices.AsyncVoidMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
   at Launcher.ViewModels.LauncherViewModel.ViewLoaded()
   at Launcher.MainWindow.HandleWindowLoaded(Object sender, RoutedEventArgs args)

... {F27634} {F27635}

Details

Legacy ID
2288557652
Severity
None
Resolution
No Bug
Reproducibility
Always
Category
Launcher
Steps To Reproduce

Open launcher from steam or windows.

Variables required to reproduce problem as of yet unknown

Event Timeline

finleysmithuk set Category to Launcher.
finleysmithuk set Reproducibility to Always.
finleysmithuk set Severity to None.
finleysmithuk set Resolution to No Bug.
finleysmithuk set Legacy ID to 2288557652.May 8 2016, 1:21 PM

Hello,
please uninstall the Visual C++ 2013 Redistributable package (x86 version), restart your computer (!) and install the package again https://www.microsoft.com/en-us/download/details.aspx?id=40784 (do not use the Repair function).

Following aforementioned steps solved issue.